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- Tasks: Lead a team tackling housing fraud and recover council housing stock.
- Company: Join a dynamic council focused on community welfare and housing integrity.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for professional development.
- Why this job: Make a real impact in your community while developing valuable skills in investigations and management.
- Qualifications: Experience in housing management or investigations is preferred; strong leadership skills are essential.
- Other info: Flexible hours may be required, and you'll engage with various stakeholders.
£34.48 per hour, 36 hours per week, Hybrid (3 days in the office).
Job Purpose:
- To lead a team of Housing Fraud Investigation Officers who will work across Housing Management and Housing Needs Directorates.
- To ensure that the team recover Council housing stock in both general needs and work with Housing Needs to recover temporary accommodation.
- To provide reports on the financial benefit of recoveries and successful outcomes and raise awareness amongst staff, Members and residents in terms of Housing Fraud.
Main duties:
- To manage the Housing Fraud Investigations Team working across general needs, housing needs and temporary accommodation.
- To commission and co-ordinate data gathering exercises to identify housing fraud.
- To review and/or implement robust procedures in line with tackling housing fraud.
- Benchmarking against other social housing landlords/local authorities in order to achieve top quartile performance.
- To provide specialist training to housing staff across both directorates and use own and team’s technical and specialist knowledge to lead on awareness campaigns.
- To ensure that appropriate and timely action is taken to recover possession of council housing and obtain prosecution where fraud has been proven.
- To lead on housing fraud deterrence campaigns such as ‘key amnesties’ and maximising the use of social media.
- To provide statistical data analysis and produce management information to demonstrate productivity and financial benefit of successful outcomes.
- To ensure appropriate and timely instructions are given to Legal Services and monitor cases so that progress is timely and proactively monitored.
- To ensure that investigations are undertaken using appropriate methods and in keeping with RBKC values.
- Ensuring that accurate and timely records are kept concerning all investigations undertaken and where appropriate, in compliance with Police and Criminal Evidence Act 1985 (PACE), Regulation of Investigatory Powers Act 2000 (RIPA), Data Protection Act 1998 (DPA), Housing Act 1985, Theft Acts 1977 and the Human Rights Act 1998.
- To ensure that mechanisms are in place for implementing and monitoring unauthorised occupation of properties.
- Where unauthorised occupants are identified, to provide advice to or signpost to relevant services.
- To organise and deliver training sessions for staff, residents and members.
- To ensure regular liaison is maintained with key stakeholders.
- To be well informed of and share good practice and changes in legislation and/or governance.
- To make best use of new technology and develop systems to support investigation work.
- To undertake duties outside normal office hours if required and to travel where necessary as and when required in connection with housing investigation work.
- To support the team by directly managing a small caseload of the more complex cases and risk assess each case during the investigation process.
- To be responsible for managing effective staff development within the team including supervision and training.
- Prepare an annual report on the outcome of the team’s recovery actions against targets set, together with case studies.
- To deal with written and verbal enquiries from the public, other Council staff, outside organisations, Councillors, MPs etcetera whilst having due regard to the confidential nature of the work.
5263411 – Housing Investigations Manager employer: Carrington Blake Recruitment
Contact Detail:
Carrington Blake Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 5263411 – Housing Investigations Manager
✨Tip Number 1
Familiarise yourself with the latest legislation and best practices in housing fraud. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Network with professionals in the housing sector, especially those involved in fraud investigations. Attend relevant workshops or seminars to build connections and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or projects in the past. Highlight your leadership skills and ability to implement effective procedures, as these are crucial for the role.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you would approach data gathering and reporting on housing fraud. Being able to articulate your methods for analysing data will set you apart from other candidates.
We think you need these skills to ace 5263411 – Housing Investigations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Housing Investigations Manager position. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in housing fraud investigations or related fields. Provide specific examples of how you've successfully managed teams, conducted investigations, or implemented procedures that align with the job requirements.
Showcase Your Skills: Make sure to showcase skills that are crucial for this role, such as data analysis, report writing, and stakeholder engagement. Use bullet points to clearly outline these skills in your CV, making it easy for the hiring team to see your qualifications at a glance.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only reiterates your interest in the position but also explains why you are the ideal candidate. Mention your understanding of housing fraud issues and your commitment to tackling them effectively, as well as your ability to lead and train a team.
How to prepare for a job interview at Carrington Blake Recruitment
✨Understand the Role Thoroughly
Make sure you have a solid grasp of the responsibilities and expectations outlined in the job description. Familiarise yourself with housing fraud legislation and the specific challenges faced by the Housing Investigations Manager.
✨Showcase Leadership Skills
As this role involves leading a team, be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experience you have in training or mentoring staff.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios related to housing fraud investigations and how you would handle them, including any relevant legal considerations.
✨Demonstrate Data Analysis Proficiency
Since the role requires statistical data analysis, be ready to discuss your experience with data gathering and reporting. Bring examples of how you've used data to drive decisions or improve processes in previous roles.
