Urban Outfitters Assistant Store Manager - Belfast (12 Month FTC)

Location: This position is located at 43-45 Ann St, Belfast, BT14ED, United Kingdom.

Role Summary: The main objective of this role is to assist with the operations of the store and support the store manager in achieving strategic short and long-term goals. The role involves taking store accountability for sales, service, profitability, and loss prevention. The goal is to foster a store community that encourages creativity and inspires the Urban Outfitters customer. The role also includes providing feedback and guidance to facilitate employee development and succession planning, building community relationships that reflect Urban culture, and upholding the 'Peers Teaching Peers' philosophy.

What You'll Be Doing

• People: Overseeing a large team, recruiting, training, and developing managers to enhance daily business productivity, assisting in developing Department Managers for future growth and succession planning, managing performance development activities such as appraisals, individual development plans, coaching, counseling, and disciplinary actions, upholding company standards and acting as a positive role model.
• Leadership & Communication: Ensuring Department Managers conduct effective daily and departmental meetings, modeling leadership and inspiring a shared vision, participating in the rollout of training and operational initiatives, possessing excellent written and verbal communication skills.
• Managing the Environment: Coaching management to oversee customer service and set daily goals for a positive store environment, maintaining floor presence by training staff on customer service, standards, product placement, and time management, achieving mystery shop results by guiding team adherence to customer service standards.
• Operations: Conducting walkthroughs in the absence of the Store Manager with feedback and goals, ensuring operational procedures are performed accurately and timely, meeting stock loss goals through loss prevention training and practices, participating in merchandise processing to ensure stock availability, planning and executing projects with strong organizational skills, upholding health and safety procedures to protect staff and customers.
• Merchandising & Display: Facilitating communication between management and creative teams for merchandising, training staff on interpreting fashion trends to generate creative solutions, ensuring floor sets are well-organized, scheduled, and completed on time, maximizing sales through merchandise management and understanding of store profitability, staying updated on trends and customer profiles, managing stock levels based on reports and market trends, applying entrepreneurial skills to exceed store targets.

What You'll Need

• Experience in management within a fast-paced, high-volume fashion retail environment.
• Strong service culture and positive impact on sales, payroll, and stock loss.
• Proven ability to develop talented individuals at the Department Manager level.
• Problem-solving skills with creative solutions.
• Understanding of Urban Outfitters culture and its appeal to the local market.

The Perks

• Work Life Balance: 'Life Leave'—one day annually for personal milestones, in addition to regular leave.
• Wellbeing: Employee Assistance Program for mental, physical, and financial health, discounts on external gym memberships, private medical insurance for eligible employees.
• Employee Discounts: Up to 40% discount at all URBN Brands.
• Travel: Season ticket loans for eligible employees, cycle to work scheme for eligible employees.
• Continued Development: Structured support and ongoing learning opportunities within the business.

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. Employment decisions are based on merit, job requirements, and business needs.