Cloud Business development manager

Job Description

Customer Relationship Establishment & Business Opportunity Expansion

1. Proactively gain insights into key industries in the country/region/market, identify key/potential customers, and be able to proactively find key decision-making chains and identify customer’s needs.
2. Use customer\’s language to start conversations, gain customer trust, mine product and technology needs, and form effective business opportunities.
3. Carry out secondary development for existing customers, provide upgrades in services, operational cooperation, and promote resource expansion.
4. Regularly contact existing and potential customers to stay informed about their business plans, budgets, supplier status, organizational structure, and technical environment.
5. Identify customers\’ decision-making chains, maintain relationships with key decision-makers, and establish long-term operational and technical relationships with CXOs or decision makers to secure support.
6. Help customers understand the technical value of our products like Apsara Stack, seven major products, AI/Intelligent Computing Service, etc., and communicate our brand\’s positioning as the best partner.
7. Explain standard Cloud product solutions to customers or collaborate with Solutions Architects to explain solutions tailored to customer scenarios, highlighting competitiveness and business value.
8. Encourage quick decision-making and continuous use of Cloud products through effective resource integration and operation, creating ongoing value for customers.
9. Utilize sales strategies such as communication, influence, and business offers to convert opportunities and achieve results, fostering win-win outcomes.
10. Address issues encountered in customer usage, drive internal solutions, and improve products and processes accordingly.
11. Provide full lifecycle support to customers, ensure project implementation, and resolve usage problems.
12. Support rapid iteration of Cloud products on the customer end and help achieve technical goals.

Requirements

1. Excellent interpersonal, presentation, public speaking, and written communication skills.
2. Minimum of 5 years of proven sales experience in IT and technology sectors with a track record in the local market.
3. Strong engagement experience with nationwide or regional business communities is advantageous.
4. Experience with partnership, alliance programs, and channel platforms is preferred.
5. Comfortable working in a multicultural, fast-paced global environment.
6. Ability to coordinate internal and external resources within a large organization.
7. Skilled in change management, conflict resolution, and fostering collaboration, with high ethical standards.
8. Fluent in English; additional languages are a plus.

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