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For Companies At a Glance
- Tasks: Lead sales operations, optimise CRM, and drive data-informed decisions.
- Company: Join FintechOS, a global leader in fintech innovation, making financial solutions accessible.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a motivated team tackling complex challenges in a fast-paced industry.
- Qualifications: 5+ years in Sales Operations; strong CRM and analytics skills required.
- Other info: Venture-backed with a diverse culture, committed to innovation and inclusivity.
The predicted salary is between 43200 - 72000 £ per year.
Who We Are in a Nutshell
Hi, we’re FintechOS - the global leader in fintech enablement. Our mission is to make fintech innovation accessible to every company. The FintechOS platform accelerates the launch and expansion of financial products and services, enabling businesses to realize value up to ten times faster than traditional approaches. Banks, insurers, and other financial institutions can bring new solutions to market in as little as 12 weeks with FintechOS.
About the Role
We’re looking for a highly analytical, tech-savvy, and process-oriented Sales Operations Manager to optimize our sales operations in a fast-paced SaaS environment. This role plays a critical part in driving operational efficiency, improving sales performance, and enabling data-informed decision-making across the revenue organization.
What You'll Do
- CRM Optimization: Own and optimize CRM platforms (Salesforce, HubSpot), ensuring data integrity, automation, reporting accuracy, and user adoption.
- Sales Tech Stack Management: Oversee and integrate sales and marketing tools (BI platforms, enablement, automation, etc.) to support the end-to-end sales cycle.
- Data & Insights: Build dashboards, conduct performance analysis, and deliver actionable insights that inform strategy and drive pipeline growth.
- Forecasting & Planning: Collaborate with Sales Leadership on forecasting, quota setting, territory design, and capacity planning.
- Process Improvement: Analyze and streamline sales workflows, remove friction points, and champion operational best practices.
- Project Management: Lead key sales ops initiatives (e.g., tool implementations, GTM process changes) from planning to execution.
- Change Management: Guide teams through operational changes; deliver training and documentation to support adoption.
- Cross-Functional Collaboration: Partner with Marketing, Customer Success, and Finance to align strategies, reporting, and planning.
- Sales Support: Serve as a trusted advisor to Sales Leadership on compensation plans, performance trends, and enablement needs.
What You'll Bring
- 5+ years of experience in Sales Operations, Revenue Operations, or similar roles within a SaaS or tech company.
- Deep knowledge of CRM platforms (Salesforce, HubSpot preferred) and strong system administration skills.
- Experience working with sales analytics tools (Excel, Tableau, Looker, Power BI, etc.).
- Solid understanding of SaaS metrics (ARR, CAC, LTV, churn, sales velocity).
- Proven track record in optimizing sales processes and workflows.
- Excellent communication and presentation skills.
- Strong project management experience (PMP or similar certification a plus).
- Familiarity with sales methodologies like MEDDIC, SPIN, or Challenger.
- Experience with tools like Outreach, Gong, ZoomInfo is a plus.
- A proactive mindset and the ability to thrive in a high-growth, fast-changing environment.
Our Culture
We’re a highly motivated team tackling complex challenges in one of the world’s largest industries. We believe innovation thrives in diverse teams. We’re committed to creating an inclusive environment where everyone can do their best work. We value curiosity, ownership, and collaboration, and we take our impact seriously.
Quick Facts
- Venture-backed and co-headquartered in New York and London
- Serving international customers across North America and Europe
- Clients include industry leaders like Société Générale, Admiral Group, BPCE Oney, and innovators like Vibrant, eMag, and Howden
- Strategic partnerships with leading consultancies, including Deloitte, EY, and PwC
Sales Operations Manager employer: FintechOS
Contact Detail:
FintechOS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operations Manager
✨Tip Number 1
Familiarise yourself with the specific CRM platforms mentioned in the job description, like Salesforce and HubSpot. Having hands-on experience or certifications in these tools can set you apart from other candidates.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've used data to drive sales performance in previous roles. Be ready to discuss specific metrics and outcomes during your interview.
✨Tip Number 3
Highlight your project management experience, especially if you have led initiatives that improved sales processes. Being able to demonstrate your ability to manage change effectively will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees of FintechOS on platforms like LinkedIn. Gaining insights into the company culture and operations can help you tailor your approach and show genuine interest in the role.
We think you need these skills to ace Sales Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Sales Operations, particularly within a SaaS or tech environment. Emphasise your familiarity with CRM platforms like Salesforce and HubSpot, as well as any project management experience.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fintech and how your skills align with the role. Mention specific achievements in optimising sales processes and your analytical capabilities that can drive operational efficiency.
Showcase Relevant Skills: Clearly outline your technical skills, especially in data analysis tools like Excel, Tableau, or Power BI. Highlight your understanding of SaaS metrics and any experience with sales methodologies to demonstrate your fit for the role.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Sales Operations Manager.
How to prepare for a job interview at FintechOS
✨Know Your CRM Inside Out
Since the role involves owning and optimising CRM platforms like Salesforce and HubSpot, make sure you are well-versed in their functionalities. Be prepared to discuss how you've previously ensured data integrity and user adoption in your past roles.
✨Showcase Your Analytical Skills
As a Sales Operations Manager, you'll need to build dashboards and conduct performance analysis. Bring examples of how you've used data to drive decision-making and improve sales performance in previous positions.
✨Demonstrate Project Management Experience
Highlight your project management skills, especially if you have certifications like PMP. Discuss specific initiatives you've led, focusing on how you managed change and guided teams through operational improvements.
✨Emphasise Cross-Functional Collaboration
This role requires working closely with various departments. Prepare to share experiences where you've successfully partnered with teams like Marketing or Customer Success to align strategies and improve processes.
