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- Tasks: Manage customer-facing unified network services like telephony and video conferencing.
- Company: Join a dynamic team in York, offering hybrid work options.
- Benefits: Enjoy flexible working with 2 days on-site and opportunities for continuous learning.
- Why this job: Be part of a cutting-edge tech environment that values innovation and teamwork.
- Qualifications: Experience in UC networks, TCP/IP, and cloud-based telephony systems is essential.
- Other info: Ideal for tech-savvy individuals eager to make an impact in communications.
The predicted salary is between 36000 - 60000 £ per year.
The role will be responsible for customer facing unified network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.
Development of the UC network strategy including network design and roadmap.
Knowledge and experience:
- Day to day operational performance of the UC network to agreed SLAs and KPIs.
- Changes to the UC network to meet ongoing business demands.
- Cloud Based telephony systems - Ring Central, 8x8.
- Delivering continuous service improvement.
- Emergency response to critical incidents.
- Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
- Experience of running network security.
- Proven technical experience of local area networks, Internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
- Experience of working with third party providers of network services.
- Unified communications solution delivery and support.
- Delivering/supporting fixed line and NGN/VGN services.
- Delivering mobile technology (hardware and services).
- Video conferencing solution architecture and delivery.
- Experience of running an MDM solution.
- Technical knowledge of customer network systems.
If you are interested and looking for a new role, please apply with a copy of your CV or email.
Contact Detail:
Investigo Change Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UC Network Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Ring Central and 8x8. Being able to discuss your hands-on experience with these platforms during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Network with professionals in the Unified Communications field. Attend industry events or join online forums where you can connect with others who work in similar roles. This can lead to valuable insights and potentially even referrals.
✨Tip Number 3
Prepare to discuss your experience with network security and incident response. Be ready to share specific examples of how you've handled critical incidents in the past, as this is a key aspect of the role.
✨Tip Number 4
Research StudySmarter and our approach to Unified Communications. Understanding our company culture and values will help you tailor your conversation during interviews, showing that you're not just a fit for the role, but also for our team.
We think you need these skills to ace UC Network Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Unified Communications, network design, and cloud-based telephony systems. Use specific examples that demonstrate your knowledge of TCP/IP, LAN, WAN, and WLAN.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your experience with customer-facing services, incident response, and continuous service improvement.
Showcase Technical Skills: In your application, clearly outline your technical skills related to network security, video conferencing solutions, and mobile technology. Mention any relevant certifications or training you have completed.
Highlight Collaboration Experience: Since the role involves working with third-party providers, include examples of past collaborations. Describe how you effectively communicated and coordinated with external teams to deliver successful projects.
How to prepare for a job interview at Investigo Change Solutions
✨Showcase Your Technical Expertise
Be prepared to discuss your knowledge of TCP/IP, LAN, WAN, and WLAN in detail. Highlight any specific experiences you've had with cloud-based telephony systems like Ring Central or 8x8, as well as your understanding of network security.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've responded to critical incidents in the past. Companies value candidates who can think on their feet and provide solutions under pressure, especially in a role that involves emergency response.
✨Understand the Business Needs
Familiarise yourself with the company's current UC network strategy and be ready to discuss how you can contribute to its development. Showing that you understand the business demands will set you apart from other candidates.
✨Engage with Third-Party Providers
Since the role involves working with third-party network service providers, be prepared to talk about your experience in this area. Discuss any successful collaborations you've had and how they benefited your previous employers.
