Document Information and Control Manager

Affinity Water are looking for a Document Information and Control Manager to join our team and play a vital role in shaping the way we manage, store, and access our project documentation.

About us

At Affinity Water, we’re more than just a water supplier. We’re on a mission to safeguard our environment and transform the way we engage with our customers and communities. As the UK’s largest water-only supplier, we’re proud of our brand, purpose, and commitment to sustainability—and we’re just as dedicated to providing a 10-star customer experience through digital transformation.

The role of a Document Information and Control Manager

You’ll lead a small team of technicians and administrators and take ownership of integrating and managing all project-related documented information. This is your opportunity to implement and improve our systems and processes, ensuring regulatory compliance and supporting informed decision-making across the business.

Key Responsibilities

• Lead and manage a team responsible for document control across projects.
• Develop, implement, and maintain robust structures and processes for information management.
• Ensure secure, efficient access and storage of documents for all users, with the correct permissions.
• Train and support both internal and contractor teams in document control systems.
• Oversee auditing and quality assurance of document control processes from start to handover.
• Manage policies and guidance relating to document management and storage.
• Ensure project documentation is stored correctly within department archives.
• Collaborate closely with our Technology and Transformation teams to align with data governance policies.
• Validate and integrate both digital and paper archives into central repositories.
• Maintain and apply a consistent document referencing policy.
• Manage review and approval workflows, including change control.
• Continuously seek opportunities to improve and automate document management practices.

About You

We’re looking for someone with a methodical mindset and a keen eye for detail, who enjoys improving systems and enabling others to do their best work. You'll bring strong leadership skills and a proven track record of managing document control in complex project environments.

Essential Skills and Experience

• Proficient in MS Office and SharePoint (including Site Administration).
• Demonstrated experience in document repository administration in a similar role.
• Familiarity with ISO 9001, ISO 55000, and other regulatory frameworks.
• Understanding of Building Information Modelling (BIM) principles.
• Experience managing document and asset taxonomy term stores.
• Excellent communication, coordination, and organisational skills.
• Able to manage competing priorities and work independently to tight deadlines.

Why Join Us?

Affinity Water is the UK's largest fresh water only company. We have over 3.6 million customers and 1500 employees striving to support our customers and the environment. As part of our team, you'll have the chance to shape vital processes that ensure the smooth running of our operations and contribute to the sustainability of our water supply.

Benefits

• Salary £45,000 - £47,000 per annum depending on experience.
• Hybrid role, with the expectations of a minimum two days a week in the office in Hatfield.
• Annual leave from 26 days rising with length of service, and the option to purchase up to 5 extra days.
• A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
• A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%).
• We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave, and up to 5 full or 10 half days of paid Carers Leave.
• Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
• Access to our Wellbeing Centre with support for looking after your physical and mental health.
• Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
• Up to 4 Affinity days a year to volunteer in the community.
• Life Assurance.
• Disability Confident.

If you need any reasonable adjustments and would like to apply in a different format, please do let us know.

Interview Process

• 1st Stage interview – MS Teams.
• 2nd Stage interview – Head Office.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site where our colleagues share their career development stories and you can get a feel for our company culture.