Liaison Officer (Permanent)

Liaison Officer (Permanent)

Manchester Temporary No home office possible
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At a Glance

  • Tasks: Engage with residents to ensure smooth project progress and resolve access issues.
  • Company: Join a dynamic plumbing and heating contractor in vibrant Manchester.
  • Benefits: Enjoy a competitive hourly rate, plus a phone and laptop provided for your work.
  • Why this job: Make a real impact in the community while developing your skills in a supportive environment.
  • Qualifications: Experience in tenant liaison within social housing is essential.
  • Other info: This is a permanent role with Monday to Friday working hours.

Our client, based in Manchester, is currently recruiting for a Resident Liaison Officer on a 6-month temporary contract. The position is due to start week commencing 28th April depending on availability and the hourly rate for this project will be £18 per hour via an Umbrella company.

The ideal candidate will have experience with tenant liaison in a social housing environment, liaising with residents on site in the Manchester area on behalf of a Plumbing & Heating contractor to ensure works can be carried out. Responsibilities include:

  • Sorting access issues for the works to be carried out
  • Letter drops
  • Keeping on top of works to make sure projects progress smoothly

Experience as a Resident Liaison Officer in a social housing environment is required. Phone & Laptop provided. Monday – Friday.

Liaison Officer (Permanent) employer: James Andrews Recruitment Solutions Ltd

Our client in Manchester is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on social housing, the role of Resident Liaison Officer provides meaningful opportunities to make a positive impact in the community, while enjoying benefits such as a competitive hourly rate, essential tools like a phone and laptop, and a structured Monday to Friday schedule.
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Contact Detail:

James Andrews Recruitment Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Liaison Officer (Permanent)

✨Tip Number 1

Familiarise yourself with the social housing landscape in Manchester. Understanding local issues and tenant concerns will help you engage effectively with residents and demonstrate your commitment to their needs.

✨Tip Number 2

Network with professionals in the social housing sector. Attend local events or join online forums where you can connect with current Resident Liaison Officers and learn about their experiences and best practices.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed tenant relationships in the past. Highlighting your problem-solving skills and ability to handle access issues will set you apart from other candidates.

✨Tip Number 4

Research the Plumbing & Heating contractor you'll be liaising for. Knowing their services and how they operate will allow you to communicate more effectively with residents and ensure a smoother project progression.

We think you need these skills to ace Liaison Officer (Permanent)

Tenant Liaison Experience
Communication Skills
Conflict Resolution
Project Coordination
Access Management
Customer Service Skills
Organisational Skills
Problem-Solving Skills
Knowledge of Social Housing Regulations
Ability to Work Independently
Time Management
Interpersonal Skills
Attention to Detail
Adaptability

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Resident Liaison Officer. Highlight your experience in tenant liaison and social housing environments in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, particularly in liaising with residents and managing access issues. Use specific examples to demonstrate your skills and achievements in similar roles.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key requirements of the job. Explain why you are a good fit for the role and how your background aligns with the needs of the Plumbing & Heating contractor.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at James Andrews Recruitment Solutions Ltd

✨Know Your Social Housing Basics

Make sure you understand the fundamentals of social housing and tenant rights. Familiarise yourself with common issues residents face and how a Liaison Officer can help resolve them.

✨Demonstrate Communication Skills

As a Liaison Officer, you'll need to communicate effectively with residents and contractors. Prepare examples of how you've successfully managed communication in previous roles, especially in challenging situations.

✨Showcase Problem-Solving Abilities

Be ready to discuss specific instances where you've resolved access issues or facilitated smooth project progress. Highlight your ability to think on your feet and find solutions quickly.

✨Research the Company and Project

Take some time to learn about the Plumbing & Heating contractor you'll be liaising for. Understanding their values and past projects can help you tailor your responses and show genuine interest in the role.

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