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- Tasks: Lead engineering teams at Glasgow and Southampton Airports, ensuring safe and efficient service delivery.
- Company: Join NATS, the UK's top air navigation service provider, managing millions of flights annually.
- Benefits: Enjoy flexible working options, a competitive reward package, and opportunities for personal growth.
- Why this job: Be part of a mission to advance aviation and ensure safety in the skies while developing your skills.
- Qualifications: Experience in engineering management, strong communication skills, and a full UK driving licence required.
- Other info: Interviews scheduled for 15th May; diverse candidates encouraged to apply.
The predicted salary is between 48000 - 72000 £ per year.
NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. Our people are at the heart of our purpose to advance aviation and keep the skies safe.
Purpose: Responsible for the delivery of engineering services to your main customers, Glasgow & Southampton Airports. Responsible across the Service Management lifecycle for ensuring service designs meet customer, operational and regulatory requirements, ensuring new and changed services transition into operation safely and successfully and most importantly, that the engineering services continue to operate within agreed service levels.
Key Duties:
- Manage a team at each allocated Airport consisting of a Senior Engineer and up to 4 engineers, ensuring continued development and maintenance of competencies.
- Maintain relationships with key stakeholders, acting as the focal point for engineering services for allocated contracts.
- Ensure the effective management of the day-to-day delivery of operational services to meet the agreed Service Levels, including effective incident and problem management.
- Ensure that all technical, financial, quality, regulatory, safety and customer requirements are met.
- Manage operational service risks and if required, make risk-based decisions to maintain a safe and efficient engineering service.
- Ensure that suppliers are managed effectively, including assisting with contract negotiations.
- Support business development activities.
- Strive to achieve Continuous Service Improvement.
- Provide 'Voice of the Customer' to ensure projects are managed effectively and meet agreed success criteria.
Skills:
- Communicate in a clear and engaging way and promote the flow of information across the company.
- Act with confidence and push for stretching goals rather than settling for average performance.
- Work collaboratively in teams and use networks of relationships to achieve shared goals.
- Provide support for others that enable them to develop and use their capabilities for the benefit of the company.
- Organise people, time, and resources to achieve the company's key objectives.
- Take the initiative and hold others accountable for delivering measurable results.
- Adapt to a changing environment and drive change and innovation.
- Operate efficiently with a clear focus on safety, commercial value, and operational rigour.
- Demonstrate Leadership in Service Management.
- Demonstrate an understanding of safety management processes.
- Familiar with Air Traffic Management systems would be advantageous.
- Familiar with ITIL and the Service Management framework.
- A full UK driving licence and be willing to travel to various sites.
The successful candidate will be based at Glasgow Airport with travel required to Southampton Airport.
We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work from our airport facilities as well as remotely. If you share our passion to advance aviation and keep the skies safe - we would like to hear from you.
Group Engineering Manager - Glasgow/Southampton employer: NATS
Contact Detail:
NATS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Engineering Manager - Glasgow/Southampton
✨Tip Number 1
Familiarise yourself with the specific air traffic management systems used at Glasgow and Southampton Airports. Understanding these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of NATS, especially those in engineering roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.
✨Tip Number 3
Prepare to discuss your experience in managing teams and delivering engineering services. Be ready to share specific examples of how you've successfully met service levels and handled operational risks in previous roles.
✨Tip Number 4
Showcase your understanding of ITIL and the Service Management framework during your conversations. Highlight any relevant certifications or experiences that align with the requirements of the Group Engineering Manager position.
We think you need these skills to ace Group Engineering Manager - Glasgow/Southampton
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and skills required for the Group Engineering Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in engineering management and service delivery. Use bullet points for clarity and focus on achievements that demonstrate your leadership and problem-solving skills.
Write a Strong Cover Letter: Your cover letter should express your passion for aviation and your understanding of the role's impact on safety and service delivery. Highlight specific examples from your past that showcase your ability to manage teams and deliver results.
Prepare for the Interview: If selected for an interview, prepare by reviewing common interview questions related to engineering management and service delivery. Be ready to discuss your approach to risk management and continuous service improvement, as well as your experience with stakeholder engagement.
How to prepare for a job interview at NATS
✨Understand the Role and Responsibilities
Make sure you thoroughly understand the key duties of the Group Engineering Manager position. Familiarise yourself with the specifics of managing engineering services at Glasgow and Southampton Airports, as well as the importance of maintaining service levels and stakeholder relationships.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership abilities, especially in managing teams and driving continuous service improvement. Highlight how you've successfully led teams in the past and how you can apply those experiences to this role.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly and engagingly. Since communication is key in this role, be ready to discuss how you promote information flow across teams and manage stakeholder expectations effectively.
✨Be Prepared for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage operational risks. Think of scenarios where you've had to make risk-based decisions and how you ensured safety and efficiency in your previous roles.
