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- Tasks: Manage events and reservations while leading a dynamic team in a high-energy environment.
- Company: Portico values hard work, diversity, and a fun workplace culture.
- Benefits: Enjoy excellent holiday allowance, pension contributions, and discounts on retail and more.
- Why this job: Join a flagship team that prioritises client satisfaction and personal development.
- Qualifications: Experience in a corporate or hotel setting with strong attention to detail is essential.
- Other info: Flexible working hours and a supportive training academy for career growth.
The predicted salary is between 43300 - 73500 £ per year.
Portico is defined by our unique culture – one that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico is currently recruiting for a Conference Services and Events Manager to oversee our team based at an American multinational investment bank and financial services company located in the City. This location is a flagship for Portico! The team takes pride in delivering intuitive service with careful planning and faultless standards. They have a flexible, can-do approach and strive to exceed expectations at every opportunity.
The main duties include managing high volumes of reservations and planning events. The successful candidate will oversee all aspects of the Events & Conference Services operation, supervise the team, and ensure continuous improvement of service standards while motivating team members and supporting their development. Building and maintaining excellent client relationships is essential, with a focus on exceeding client and staff expectations.
Shift pattern: 40 hours per week, Monday to Friday
Salary: £54,338
The ideal candidate will have proven experience in a similar role within a high-end corporate or hotel environment. They should be strategic, open-minded, and capable of delivering consistent results under pressure in a dynamic business environment. High attention to detail and a commitment to service excellence are required. Experience with audio-visual equipment and hospitality services is desirable.
What’s in it for you?
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme
- 24-hour personal helpline for counselling and information services
- Access to discounts and benefits platform offering savings at retail, hotels, cinemas, and more
- Training Academy with development opportunities
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference Services & Events Manager
✨Tip Number 1
Familiarise yourself with the specific needs of high-end corporate clients. Research the types of events they typically host and the standards they expect. This knowledge will help you demonstrate your understanding of their requirements during interviews.
✨Tip Number 2
Network with professionals in the events management industry, especially those who have experience in corporate environments. Attend industry events or join relevant online forums to connect with potential colleagues and learn about best practices.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully managed a team or project. Highlight how you motivated team members and improved service standards, as this aligns with the role's focus on team development.
✨Tip Number 4
Prepare to discuss your experience with audio-visual equipment and hospitality services. Be ready to provide examples of how you've used these skills to enhance event experiences, as this is a desirable quality for the Conference Services & Events Manager position.
We think you need these skills to ace Conference Services & Events Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Portico's unique culture. Highlight your alignment with their values of hard work, dedication, and a fun, engaging work environment in your application.
Tailor Your CV: Make sure your CV reflects your experience in managing events and conference services. Emphasise any roles where you demonstrated strategic thinking, attention to detail, and the ability to deliver results under pressure.
Craft a Compelling Cover Letter: In your cover letter, discuss your passion for event management and how your previous experiences have prepared you for this role. Mention specific examples of how you've exceeded client expectations in past positions.
Showcase Team Leadership Skills: Since the role involves supervising a team, be sure to highlight your leadership experience. Discuss how you've motivated team members and supported their development in previous roles.
How to prepare for a job interview at Portico
✨Showcase Your Experience
Be prepared to discuss your previous roles in detail, especially those related to conference services and event management. Highlight specific examples where you successfully managed high volumes of reservations or planned significant events.
✨Demonstrate Your Attention to Detail
Since the role requires a high attention to detail, be ready to provide examples of how you've ensured quality and precision in your past work. This could include managing logistics for events or maintaining service standards.
✨Emphasise Team Leadership Skills
As you'll be supervising a team, it's crucial to convey your leadership style. Share experiences where you've motivated team members, supported their development, and fostered a positive working environment.
✨Prepare for Client Relationship Questions
Building and maintaining excellent client relationships is key for this role. Think of instances where you've exceeded client expectations and be ready to discuss how you approach client interactions and feedback.
