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- Tasks: Lead the HR Operations team in managing employee benefits and resolving queries.
- Company: Join JLL, a global leader in real estate services and investment management.
- Benefits: Enjoy a full-time role with opportunities for professional growth and development.
- Why this job: Be part of a dynamic team that drives operational efficiencies and enhances employee wellbeing.
- Qualifications: Experience with Workday HRIS and strong project management skills are essential.
- Other info: This is a mid-senior level position with a focus on stakeholder management.
The predicted salary is between 36000 - 60000 £ per year.
What this job involves: The Benefits Manager, UK&I will be responsible for managing and providing leadership to the HR Operations team across all benefits including Health and Welfare, Retirement, and Financial and Physical Wellness. Plans, directs, and controls the activities and staff involved in the implementation and administration of company employee benefit programs. Serves as a subject matter expert and provides guidance to Tier 1 team on employee queries. Supports the Benefits CoE in developing processes and procedures to drive operational efficiencies.
Day-to-day responsibilities include:
- Benefits Delivery: Manage end-to-end activities such as benefit renewals, communications, regulatory reporting, and documentation. Support Tier 1 in resolving complex benefits queries, maintain benefits communications, collaborate with HR Ops to improve processes, and oversee benefits-related system changes.
- Vendor Management: Manage vendor and third-party relationships, ensure service levels and budgets are adhered to, and oversee invoicing processes.
- Data Integrity Management: Oversee compliance, vendor utilization, and audit activities related to payroll/benefits data. Manage internal compliance audits and monitor metrics to identify risks.
- Governance: Manage benefits programs in line with operating frameworks, review and recommend enhancements, and maintain program inventories and policies.
- Process Efficiency: Assess data issues, improve procedures, and collaborate with internal departments to ensure operational success.
- UK Transitions: Support UK business with TUPE transfers and analyze benefits usage and ROI.
- Stakeholder Management: Build relationships with key stakeholders including People Partners, Global Reward teams, Legal, and Finance.
- Risk Management: Monitor compliance with legal and statutory requirements, communicate operational execution, and manage risks.
Required Skills and Experience:
- Workday HRIS knowledge
- Project management experience
- Knowledge of data interfaces
- Problem-solving skills
- Strong communication and presentation skills
Additional Information:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Human Resources
Benefits Manager, UK&I employer: JLL
Contact Detail:
JLL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Manager, UK&I
✨Tip Number 1
Familiarise yourself with Workday HRIS, as it's a key requirement for the Benefits Manager role. Consider taking online courses or tutorials to enhance your understanding and demonstrate your commitment to mastering this system.
✨Tip Number 2
Network with professionals in the HR field, especially those who have experience in benefits management. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could help you stand out.
✨Tip Number 3
Brush up on your project management skills, as this role requires overseeing various benefit programs. Consider using project management tools or methodologies to showcase your ability to manage multiple tasks efficiently.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail during interviews. Think of specific examples where you've successfully resolved complex issues, particularly in benefits administration or HR operations, to illustrate your capabilities.
We think you need these skills to ace Benefits Manager, UK&I
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR operations and benefits management. Use keywords from the job description, such as 'vendor management', 'data integrity', and 'stakeholder management' to catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the Benefits Manager role. Discuss your experience with employee benefit programs and how you can contribute to improving processes and operational efficiencies at JLL.
Showcase Relevant Skills: Emphasise your project management experience and problem-solving skills in your application. Provide specific examples of how you've successfully managed benefits delivery or vendor relationships in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves compliance and governance.
How to prepare for a job interview at JLL
✨Showcase Your HRIS Knowledge
Make sure to highlight your experience with Workday HRIS during the interview. Be prepared to discuss specific examples of how you've used it in previous roles, especially in managing benefits data and compliance.
✨Demonstrate Project Management Skills
Prepare to talk about your project management experience, particularly in relation to benefits delivery and vendor management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your successes.
✨Emphasise Problem-Solving Abilities
Be ready to discuss complex benefits queries you've resolved in the past. This will show your analytical skills and ability to think on your feet, which are crucial for the Benefits Manager role.
✨Build Rapport with Stakeholders
Since stakeholder management is key in this role, prepare examples of how you've successfully built relationships with various teams. Highlight your communication and presentation skills to demonstrate your ability to engage effectively with different stakeholders.
