Facilities Manager - Alma

Welcome to Communities. We are specialists in operating small to large-scale living, commercial, and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients. This is an exciting opportunity to join our operational management team at Alma, London as a Facilities Manager.

The Facilities Manager is a pivotal role in ensuring that the building operates successfully, and it has a considerable impact on the journey. The FM oversees and performs technical and mechanical work that ensures the building, apartments, grounds, amenities, and common areas meet standards of appearance, safety, and overall functionality by managing maintenance-related tasks.

Primary responsibilities include:

• Maintenance of the site, including overall inspections, repairs, and general maintenance of the apartments and the interior/exterior of the building.
• Leading and managing the maintenance team by delegating, supervising, and directing the work of the department.
• Ensuring that the building meets its statutory obligations when operating.
• Overseeing all reported maintenance and ensuring that PPMs are carried out in line with the building's requirements and that any required remedial works are initiated.

If you're ready to be our next Facilities Manager, you’ll probably:

• Have proven experience in residential services, leasing, guest relations, hospitality, sales, or marketing that demonstrates a customer service and experience background.
• Be proficient in executing exceptional customer service within a customer-facing role.
• Have excellent written and spoken English.
• Possess exceptional IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system).
• Have excellent relationship-building skills, both with new and long-term team members.
• Be an efficient and organized individual with excellent communication skills and a sensitive, professional, and well-mannered nature.
• Be able to work exceptionally well within a team dynamic and contribute to an established open culture.
• Have the ability to follow company policies and procedures.

About Us: We are Communities, and we specialize in operating £3bn of mixed-use, residential, and commercial communities. Our people are expert placemakers, highly skilled at creating one-of-a-kind destinations where people want to live, work, and spend time. Our people are our superpower; our team is our greatest strength. Join us, and you'll work alongside the best and the brightest in property, hospitality, technology, and marketing in an environment where your talents are valued, nurtured, and developed.

As well as being able to call yourself a Facilities Manager, here are some of the other great benefits of working with us:

• Company Pension Scheme provided by NEST
• Cycle to Work Scheme
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time
• 20% discount on Places stays!

We believe communities are better when people from all walks of life come together. At Communities, we want to be a great place to work where a diverse group of people from all backgrounds can thrive. Being a truly inclusive employer means creating an environment that celebrates your contribution, regardless of race, gender, social background, or belief. We believe our future success depends on diverse thought and inclusivity, which is integral to our mission of creating sustainable communities with soul. We welcome applications from everyone interested in working for us. Once you're part of our team, you'll make all the difference. If you're as passionate as we are about people and beautiful buildings, we'd love to hear from you!