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- Tasks: Deliver exceptional maintenance service for coffee machines and ensure customer satisfaction.
- Company: Liquidline is the UK's fastest-growing commercial coffee solutions provider, dedicated to outstanding service.
- Benefits: Enjoy 25 days annual leave, enhanced sick pay, and a comprehensive health plan.
- Why this job: Join a supportive team culture focused on growth, innovation, and delivering WOW experiences.
- Qualifications: No specific experience required; just a passion for service and problem-solving skills.
- Other info: Be part of a rapidly expanding family-owned business with endless growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland. Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.
As a Preventative Maintenance Technician you will be a self-driven, personable professional who instils a high priority on delivering the wow service to customers, as well as colleagues. Based in the field, you will be responsible for delivering maintenance of coffee machines as required. Maintenance of machines will include the sanitisation of water coolers, changing filters and completing ad-hoc preventative maintenance as required.
The Role
- The delivery of exceptional customer service by carrying out a broad range of maintenance tasks, making sure all equipment is left in good working order, with customers briefed on the issue.
- To execute corrective, predictive and preventative maintenance procedures to ensure a high level of machine utilisation.
- To keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required.
- To comply with all on-site arrival procedures, making contact with the customer and professionally introducing yourself.
- To complete maintenance as required, ensuring customers are briefed on system use prior to leaving site.
- To ensure you complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction.
- To provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory.
- To adhere to Health and Safety procedures, bringing any risks to the attention of the company management.
What You Will Need in The Role Of Preventative Maintenance Technician
- Ability to pick up technical preventative maintenance tasks and processes quickly.
- An in-depth knowledge and passion to assist with the delivery of brilliant products and services for our customers.
- Proactive approach to problem solving.
- Ability to communicate effectively with internal and external stakeholders at all levels.
- Ability to make difficult decisions- use of initiative in decision making process.
- High level of customer service; takes pride in delivering a great service to others and checks work over to ensure it’s delivered to a high standard.
- Understanding of locations and road networks.
- We all work collaboratively, value others’ opinions and consistently strive to exceed and improve our service.
- No idea is a bad idea. We expect all staff to be positive, thoughtful and respectful to everyone.
What You Will Learn & What Liquidline Can Offer You
Being a part of Liquidline is more than just a job - it’s a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited to:
- 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
- Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
- Candidate Referral Program: Help grow our team and earn rewards.
- Company Bonus Scheme: Celebrate success with us.
- Enhanced Sick Pay: Supporting you when you need it most.
- Enhanced Parental Leave: Comprehensive support for your family journey.
- Salary Sacrifice Pension Scheme: Save for your future with ease.
- Life Assurance & Income Protection (UK Only): Peace of mind for you.
- HSF Health Plan: Access affordable healthcare.
- YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
- Employee Assistance Programme: Mental health support, virtual GP services and more.
- Menopause Support via Stella App: Tailored support for this stage of life.
- Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.
Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there’s never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.
We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!
Preventative Maintenance Technician employer: Liquidline
Contact Detail:
Liquidline Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Preventative Maintenance Technician
✨Tip Number 1
Familiarise yourself with Liquidline's core values: passion, thoughtfulness, responsiveness, innovation, and smart working. Demonstrating an understanding of these values during your interactions can help you stand out as a candidate who aligns with their culture.
✨Tip Number 2
Showcase your customer service skills in conversations. Since the role emphasises delivering exceptional service, be prepared to share examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Research common preventative maintenance tasks related to coffee machines and water coolers. Being knowledgeable about these processes will not only impress your interviewers but also demonstrate your proactive approach to problem-solving.
✨Tip Number 4
Network with current or former employees of Liquidline on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Preventative Maintenance Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Preventative Maintenance Technician role. Emphasise your technical knowledge, customer service skills, and any previous maintenance experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Liquidline's core values such as innovation and responsiveness, and provide examples of how you've delivered exceptional service in the past.
Highlight Problem-Solving Skills: In your application, be sure to include specific examples of how you've approached and solved technical issues in previous roles. This will demonstrate your proactive approach to problem-solving, which is crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Preventative Maintenance Technician.
How to prepare for a job interview at Liquidline
✨Show Your Technical Skills
As a Preventative Maintenance Technician, you'll need to demonstrate your ability to quickly pick up technical tasks. Be prepared to discuss your previous experience with maintenance and any relevant certifications you hold.
✨Emphasise Customer Service
Liquidline values exceptional customer service. Share examples of how you've gone above and beyond for customers in the past, and be ready to explain how you would ensure clients are satisfied after your maintenance work.
✨Communicate Effectively
Effective communication is key in this role. Practice explaining complex technical issues in simple terms, as you'll need to brief customers on the maintenance performed and any necessary follow-up actions.
✨Demonstrate Problem-Solving Skills
A proactive approach to problem-solving is essential. Prepare to discuss specific challenges you've faced in previous roles and how you resolved them, showcasing your initiative and decision-making abilities.
