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- Tasks: Lead the store, focusing on customer experience and team development.
- Company: Join Card Factory, the UK's top retailer for cards and gifts with over 1,000 stores.
- Benefits: Enjoy a 25% discount, financial support, and access to apprenticeships.
- Why this job: Be part of a dynamic team that celebrates customers' life moments and drives growth.
- Qualifications: Previous retail management experience and a passion for team development are essential.
- Other info: Exciting career prospects await in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
Store Manager – Card Factory
Store Location: Springburn Shopping Centre, G21 1TS
Store Hours: 42.5
Responsibilities
- You’ll take the lead day to day — building a brilliant team, setting clear direction, and creating a workplace where people thrive.
- From hiring and coaching to merchandising and payroll, you’ll take ownership and make things happen.
- You’ll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success.
About You
- Leadership experience – You’ve led teams and know how to bring out their best.
- Inspiring presence – You lead by example and build a high‑performing culture.
- People‑first mindset – You coach, support, and help others grow.
- Strong communicator – You listen, speak clearly, and bring people together.
- Tech‑savvy – Comfortable using systems to support daily tasks.
- Calm and adaptable – You stay focused and flexible under pressure.
Why Join Us
At Card Factory, leadership is about more than just managing a store. We’ll support you with the tools, training, and opportunities to grow your career — because when you grow, we grow too.
If you’re ready to lead with impact and help shape the future of a business that celebrates life’s most meaningful moments, we’d love to hear from you.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industry: Retail
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Store Manager employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the company's values and customer promise. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs and share examples of how you've put customers at the heart of your previous roles.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've developed teams in the past. Be ready to discuss your coaching style and how you've successfully motivated colleagues to achieve their goals and improve customer experiences.
✨Tip Number 3
Research the latest trends in retail and customer experience. Being knowledgeable about current industry practices will not only impress during discussions but also show that you're proactive and committed to driving commercial growth.
✨Tip Number 4
Network with current or former employees of Card Factory if possible. They can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach and demonstrate your understanding of the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a store manager in a retail environment. Focus on your achievements in customer experience, team development, and commercial growth to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and colleague development. Use specific examples from your past roles to demonstrate how you have successfully led teams and improved customer satisfaction.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as leadership, communication, and decision-making. Mention your ability to work towards KPIs and your experience in recruiting and training staff.
Show Enthusiasm for the Company: Research Card Factory and express your enthusiasm for their vision of becoming a true omnichannel retailer. Mention how you can contribute to their 5-year strategy and your alignment with their values and behaviours.
How to prepare for a job interview at Card Factory
✨Showcase Your Customer-Centric Approach
As a Store Manager, your focus will be on customer experience. Be prepared to share specific examples of how you've previously enhanced customer satisfaction and loyalty in your past roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading and developing teams. Discuss how you've coached colleagues, resolved conflicts, and fostered a positive team culture that aligns with the company's values.
✨Understand Commercial Growth Strategies
Familiarise yourself with the company's 5-year strategy and be ready to discuss how you can contribute to commercial growth. Bring insights on stock management and merchandising that could benefit the store.
✨Engage with Stakeholders
Prepare to talk about your experience in collaborating with various stakeholders. Show that you understand the importance of communication and feedback in driving store performance and business opportunities.
