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- Tasks: Support customers with solar PV queries and create sales tools.
- Company: Join a dynamic team focused on renewable energy solutions.
- Benefits: Enjoy flexible work options and opportunities for travel.
- Why this job: Be part of the solar revolution and make a real impact.
- Qualifications: 2+ years in solar PV, strong communication skills, and a relevant degree.
- Other info: Specify your preferred location: London or Madrid.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking two Pre-Sales Technical Support Specialists to join our team—one based in London, UK, and another in Madrid, Spain. If you have a strong background in residential solar PV systems and excel at bridging technical knowledge with customer needs, this role is for you.
Key Responsibilities:
- Pre-Sales Support: Address customer concerns (cost, performance, aftersales) and develop tailored response strategies. Create sales toolkits, including scripts, comparison sheets, and demo videos.
- Cross-Team Collaboration: Work with product teams to refine system designs based on client feedback. Train installer sales teams and refine sales approaches.
- Process Improvement: Identify installer challenges (e.g., site survey delays, slow quotes) and propose solutions to streamline sales cycles.
Requirements:
- Industry Experience: 2+ years in residential solar PV technical/pre-sales/installation, with full-process knowledge (design, component selection, installation, grid connection).
- Technical Skills: Expertise in PV components (inverters, mounting, storage) and local regulations (grid connection, subsidies, safety standards).
- Communication: Ability to simplify technical details for customers and create clear sales materials (FAQs, case studies).
Qualifications:
- Bachelor’s degree (Engineering/Energy preferred), fluent English, and legal right to work in the UK/Spain (no visa sponsorship).
Additional: Willingness to travel occasionally; having a vehicle is a plus.
Preferred Background:
- Experience with local solar installers (residential focus).
- Involvement in developing sales processes or training programs.
If you’re a problem-solver with solar expertise and want to support the transition to renewable energy, apply now! Specify your preferred location (London or Madrid) in your application.
Presales Solar Technical Support employer: Owen Daniels
Contact Detail:
Owen Daniels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Presales Solar Technical Support
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in residential solar PV systems. Being well-versed in current innovations will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the solar industry, especially those involved in pre-sales or technical support roles. Attend industry events or webinars to make connections that could lead to job opportunities at StudySmarter.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of specific examples from your past experience where you successfully addressed customer concerns or streamlined processes. This will show your potential value to our team.
✨Tip Number 4
Research StudySmarter’s approach to solar energy and its products. Understanding our mission and values will help you tailor your conversations and show how you can contribute to our goals in the renewable energy sector.
We think you need these skills to ace Presales Solar Technical Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in residential solar PV systems. Emphasise any relevant technical skills, such as knowledge of PV components and local regulations, to align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, address how your background meets the key responsibilities of the role. Mention your ability to bridge technical knowledge with customer needs and provide examples of past successes in pre-sales support.
Showcase Communication Skills: Since communication is crucial for this role, include specific examples of how you've simplified technical details for customers or created clear sales materials. This will demonstrate your ability to meet the company's expectations.
Specify Your Location Preference: Don’t forget to mention your preferred location (London or Madrid) in your application. This shows that you are attentive to the details and helps the company in their selection process.
How to prepare for a job interview at Owen Daniels
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of residential solar PV systems during the interview. Be prepared to discuss specific components like inverters and mounting systems, as well as local regulations that impact installations.
✨Demonstrate Customer-Centric Thinking
Since the role involves addressing customer concerns, think of examples where you've successfully bridged technical knowledge with customer needs. Prepare to explain how you would develop tailored response strategies for potential clients.
✨Prepare for Cross-Team Collaboration Questions
Expect questions about working with product teams and training sales staff. Have examples ready that showcase your ability to collaborate effectively and improve processes based on feedback from installers or clients.
✨Be Ready to Discuss Process Improvements
Think about challenges you've encountered in previous roles related to sales cycles or installer issues. Be prepared to propose solutions that demonstrate your problem-solving skills and your proactive approach to improving processes.
