Resilience Manager

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We are seeking a proactive and strategic Business Resilience Manager to lead and develop our enterprise-wide resilience and continuity frameworks. This role will be responsible for ensuring the organization can effectively prevent, respond to, and recover from disruptions. You’ll work across departments and leadership teams to embed resilience into our culture, operations, and risk strategy.

Key Responsibilities:

Resilience Strategy & Governance:

Develop, implement, and manage business resilience, continuity, and crisis management strategies aligned with organizational risk appetite.

Business Continuity Planning (BCP):

Design, maintain, and test business continuity plans across all business units. Ensure alignment with ISO 22301 and other relevant standards.

Conduct Business Impact Analyses (BIA) and risk assessments to identify critical business functions, dependencies, and potential vulnerabilities.

Crisis Management:

Develop and lead crisis response frameworks and training. Coordinate incident response exercises with senior leadership.

Stakeholder Engagement:

Work closely with IT, Security, HR, Legal, and Operations to integrate resilience planning and maintain effective communication channels during incidents.

Audit & Compliance:

Ensure compliance with regulatory requirements and internal policies. Manage third-party audits and resilience assessments.

Drive a culture of resilience through internal communications, training, and awareness campaigns across the organization.

Skills & Experience:

Proven experience in business continuity, disaster recovery, operational resilience, or crisis management.

Strong understanding of relevant frameworks and standards (e.g. ISO 22301, NIST, COBIT, DORA).

Experience conducting BIAs, risk assessments, and leading business continuity programs.

Excellent communication and influencing skills, with the ability to engage stakeholders at all levels.

Experience in coordinating cross-functional teams during incidents or exercises.

Qualifications:

Degree in Business Continuity, Risk Management, Security, or a related field.

Industry certifications such as CBCI (BCI), MBCI, ISO 22301 Lead Implementer, or equivalent.

Project management certification (e.g. PRINCE2, PMP) is an advantage.

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