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For Companies At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its quality and community spirit.
- Benefits: Enjoy 50% off food and drinks, a matched pension scheme, and bonus opportunities.
- Why this job: Be part of a vibrant culture that values diversity and personal growth.
- Qualifications: Strong leadership skills and experience in team management required.
- Other info: Opportunity to shape your success and contribute to community engagement.
The predicted salary is between 30000 - 41000 £ per year.
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. As a Store Manager, you can too.
So, why Costa? We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
Store Manager - Brynmawr Blaina Rd DT employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Brynmawr Blaina Rd DT
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed teams in the past. Be ready to discuss specific situations where you drove customer service excellence or improved team performance.
✨Tip Number 3
Research the local community around Brynmawr and think about how you can engage with it as a Store Manager. Having ideas on how to attract new customers and create a welcoming environment will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your vision for the store's success. Think about how you would manage sales and profit while maintaining high standards, and be ready to share your strategies for achieving these goals.
We think you need these skills to ace Store Manager - Brynmawr Blaina Rd DT
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Costa Coffee. Highlight your relevant experience in customer service and team management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service expertise, and any previous experience in retail management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in past roles.
Showcase Your Values: Costa Coffee values diversity, equity, and inclusion. In your application, demonstrate how your personal values align with theirs, and provide examples of how you've contributed to a positive workplace culture.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and conflict resolution.
✨Understand Costa's Values
Familiarise yourself with Costa Coffee's core values such as 'Disciplined to Deliver' and 'Win with Warmth'. Be ready to discuss how you embody these values in your work and how they align with your management style.
✨Customer Service Focus
Highlight your commitment to customer service. Think of specific instances where you've improved customer satisfaction or driven positive feedback, as this role heavily emphasises creating a strong customer service culture.
✨Prepare for Growth Discussions
Costa is looking for ambitious candidates who can contribute to their growth journey. Be prepared to discuss your vision for the store and how you plan to attract new customers while maintaining high standards.
