Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead homeownership services for 940 leaseholders and manage service charge processes.
- Company: Join a public sector client dedicated to improving housing services in the community.
- Benefits: Enjoy hybrid working with 2-3 days on-site and competitive pay of £350 per day.
- Why this job: Make a real impact in housing while developing your leadership skills in a supportive environment.
- Qualifications: Experience in leaseholder engagement, service charge management, and compliance is essential.
- Other info: This is an initial 3-month contract with potential extension, perfect for gaining valuable experience.
The predicted salary is between 63000 - 84000 £ per year.
We are seeking a Housing Leaseholder Manager for our public sector client based near Grays on an initial 3-month contract (expected to last around 10 months), paying £350 per day inside IR35. This role allows hybrid working – 2–3 days per week on site.
Proven skills working with the following:
- Leaseholder engagement and leadership across large property portfolios
- Service charge setting, invoicing, and compliance
- Right to Buy legislation and application processes
- Section 20 consultation and major works billing
- Resolving complex leaseholder queries and disputes
- Coaching and managing high-performing housing teams
- Policy development and stakeholder communication
The role involves:
- Leading all aspects of homeownership services for over 940 leaseholders across 10,000 properties
- Overseeing major works and ensuring Section 20 consultations are delivered within statutory timeframes
- Managing service charge processes, billing accuracy, and income collection
- Acting as the service lead for leaseholders and ensuring high customer satisfaction
- Ensuring full legal compliance across all leasehold and Right to Buy services
- Representing the council in tribunals and stakeholder forums where required
- Driving continuous improvement, innovation, and service transformation
Interested? Please apply below.
Home Ownership Manager employer: InvitISE Ltd
Contact Detail:
InvitISE Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Ownership Manager
✨Tip Number 1
Familiarise yourself with the specific legislation and processes related to Right to Buy and Section 20 consultations. Understanding these areas will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in leaseholder management. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing service charge processes and resolving complex leaseholder queries. Be ready with examples that showcase your problem-solving skills and customer service focus.
✨Tip Number 4
Research the public sector client and their current challenges in homeownership services. Tailoring your conversation to show how you can address these issues will set you apart from other candidates.
We think you need these skills to ace Home Ownership Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leaseholder engagement, service charge management, and compliance with Right to Buy legislation. Use specific examples that demonstrate your skills in managing large property portfolios.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Home Ownership Manager role. Emphasise your leadership experience and ability to resolve complex leaseholder queries, showcasing how you can drive customer satisfaction.
Highlight Relevant Skills: In your application, clearly outline your skills in policy development, stakeholder communication, and managing high-performing teams. Mention any experience with Section 20 consultations and major works billing to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at InvitISE Ltd
✨Understand Leaseholder Engagement
Familiarise yourself with the key aspects of leaseholder engagement and leadership. Be prepared to discuss your experience in managing relationships with leaseholders and how you have successfully resolved disputes or queries in the past.
✨Know Your Legislation
Brush up on Right to Buy legislation and Section 20 consultation processes. Demonstrating a solid understanding of these legal frameworks will show that you are well-prepared for the role and can ensure compliance in your work.
✨Showcase Your Management Skills
Be ready to talk about your experience in coaching and managing high-performing teams. Highlight specific examples where you have driven team success and improved service delivery, as this is crucial for the Home Ownership Manager position.
✨Prepare for Stakeholder Communication
Think about your approach to policy development and stakeholder communication. Prepare examples of how you have effectively communicated with various stakeholders, including representing your organisation in forums or tribunals.
