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- Tasks: Join us as a Smart Dispense Technician, ensuring top-notch service in bars and restaurants.
- Company: Innserve is a leading drinks dispense specialist, serving over 90,000 venues across the UK.
- Benefits: Enjoy competitive pay, flexible hours, generous holiday, and tailored benefits to suit your lifestyle.
- Why this job: Be part of a dynamic team, gain valuable skills, and enjoy a fun work environment at exciting events.
- Qualifications: Customer service experience and a full UK driving licence are essential; hospitality experience is a plus.
- Other info: This entry-level role offers training and opportunities for career progression.
Are you someone who is passionate about customer service and looking for a field service role with a difference? We are offering part time hours, Monday to Friday inclusive. Hours will be negotiable between 6am and 2pm.
Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas including the O2 Arena, Lords, Hyde Park, and the Isle of Wight Festival. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.
Working at Innserve, you’ll enjoy:
- Competitive salary (£26,246.50 pa pro rata) + a performance-based incentive paid quarterly.
- A generous London weighting applies within the M25.
- Company Vehicle.
- Generous holiday allowance: 21 days holiday + bank holidays + an additional 'Celebration Day'! Pro rata. You can also buy or sell holiday days to suit your needs.
- Amazing core benefits: Life assurance, access to the award-winning Help at hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
- Personalised additional benefits: Tailor your benefits to your needs with our 'All Inn' flexible benefits scheme. Receive a 'Flex Pot' to spend on additional benefits like Dental Insurance, Private Medical Insurance, Annual Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Annual Travel Insurance, and more. Many options include coverage for your partner and children too!
- Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.
- Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.
Your typical day as a Smart Dispense Technician: No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you’ll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations - your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You’ll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.
You’ll already have:
- Customer Service experience.
- A Full UK Driving Licence.
- Hospitality/Bar/Drinks Dispense experience is useful but NOT essential - we give comprehensive training.
- The ability to work independently, remotely, and be determined to succeed, delivering a great customer experience, with a positive can-do attitude.
At Innserve, we are One Big Team. Interested in joining us?
Smart Dispense Technician Part Time in Great Yarmouth employer: Innserve Limited
Contact Detail:
Innserve Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Dispense Technician Part Time in Great Yarmouth
✨Tip Number 1
Familiarise yourself with the drinks dispense industry. Understanding the equipment and services offered can give you an edge during interviews, showing your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Innserve. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the team.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond to ensure customer satisfaction, as this is a key aspect of the Smart Dispense Technician role.
✨Tip Number 4
Showcase your ability to work independently. Since the role involves remote work, be ready to explain how you manage your time and tasks effectively without direct supervision.
We think you need these skills to ace Smart Dispense Technician Part Time in Great Yarmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the Smart Dispense Technician role. Emphasise your ability to work independently and your positive attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your interest in the drinks dispense industry. Mention why you want to join Innserve and how you can contribute to their team.
Highlight Relevant Experience: If you have any experience in hospitality, bar work, or technical roles, be sure to include this in your application. Even if it's not essential, it can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Innserve Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with what the company values.
✨Demonstrate Technical Curiosity
Even if you don't have direct experience with drinks dispense equipment, show your eagerness to learn. Discuss any relevant technical skills or experiences that demonstrate your ability to pick up new concepts quickly.
✨Highlight Your Independence
Since the role involves working independently, be prepared to discuss situations where you've successfully managed tasks on your own. This will showcase your self-motivation and ability to deliver results without constant supervision.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training process or how success is measured in the position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
