Consultant-Client Fee Billing

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About Northern Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

We provide innovative financial services and guidance to successful individuals, families, and institutions worldwide, emphasizing service, expertise, and integrity. With over 130 years of experience and more than 22,000 partners, we serve sophisticated clients using leading technology and exceptional service.

Our comprehensive Investment Operations Outsourcing middle office solutions include trade services, asset services, client reporting, performance measurement, derivatives operations, and collateral management.

This role offers an excellent opportunity to join our Fee Billing & Query Management team, playing a key role in our expanding Investment Operations outsourcing platform.

Role Overview

As a Senior Administrator, you will oversee Fee Billing services, ensuring accuracy and timeliness in collaboration with offshore teams in Bangalore, covering ad hoc, daily, monthly, quarterly, and off-quarter billing cycles.

Key Responsibilities

1. Oversee the production and delivery of fee billing to clients, ensuring deadlines and accuracy.
2. Maintain monthly/quarterly trackers in SharePoint, ensuring data accuracy.
3. Respond to queries from internal teams and clients regarding invoices and processes.
4. Assist with complex client inquiries and escalate issues as needed.
5. Monitor query management systems for fee-related issues.
6. Quality control of management/performance fees.
7. Manage information on new fees and amendments, coordinating with offshore teams.
8. Set up and amend fee billing records in Revport system, ensuring SharePoint updates are made.
9. Adhere to data privacy policies and ensure accurate communication.
10. Produce oversight and fee statistics reports for internal and external stakeholders.
11. Coordinate meetings with stakeholders, record, and distribute minutes.
12. Assist in client presentations and update procedures as needed.
13. Participate in ad-hoc projects, testing, and implementation.
14. Build and develop long-term relationships with clients.
15. Identify process improvements for efficiency and cost savings.

Candidate Profile

• Background in Finance
• Accuracy-driven roles
• Teamwork skills
• Ability to manage multiple priorities under pressure

Preferred Skills

• Advanced Excel and SharePoint proficiency

Core Competencies

• Client service orientation
• Analytical thinking
• Problem-solving
• Organization and prioritization
• Effective communication
• Influence and persuasion

Working With Us

Join Northern Trust to enjoy a flexible, collaborative culture rooted in stability and strength. We promote internal movement, accessible leadership, and community engagement. We value inclusivity and flexibility—discuss your needs with us and find a path forward.

Additional Information

We are committed to providing reasonable accommodations for individuals with disabilities. Contact us at for assistance during the employment process.

Apply today and explore flexible working options with us!

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Consulting, IT, Sales
• Industry: Accounting

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