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For Companies At a Glance
- Tasks: Lead Salesforce solutions development and optimisation while mentoring junior team members.
- Company: Join Two Circles, a global leader in sports and entertainment marketing with 900+ clients.
- Benefits: Enjoy hybrid working, performance bonuses, event tickets, and learning opportunities.
- Why this job: Be part of a dynamic team impacting fan engagement in sports and entertainment.
- Qualifications: Experience in Salesforce solutions, APEX, and strong relationship-building skills required.
- Other info: Passion for sports and willingness to travel are essential.
The predicted salary is between 48000 - 72000 £ per year.
We are Two Circles, a Sports & Entertainment Marketing business dedicated to growing audiences and revenues by understanding fans' behaviours and preferences. We collaborate with clients to analyse and influence fan activities, including spending habits, event attendance, media consumption, and channel response. Our insights help clients expand their reach and revenue streams. Our platform and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike, and Amazon. With nearly 1000 employees across 14 offices, we serve a diverse range of sports and entertainment organizations worldwide.
The role will require the candidate to be responsible for:
- Enhance Salesforce Solutions – Lead development and optimization of Sales Cloud and Service Cloud solutions.
- Ensure Best Practices – Implement configuration, customization, and development standards.
- Act as SME for Salesforce Technical Solutions – Provide expertise in APEX, Lightning Web Components, middleware, and data warehouse integrations.
- Act as SME for Salesforce Solution Integrations – Design and own integration data flows between Salesforce and other platforms.
- Lead Solution Design – Architect and deliver scalable, high-performance Salesforce solutions tailored to business needs.
- Support Business Development – Advise on Salesforce capabilities and contribute to proposals and strategic initiatives.
- Upskill Junior Team Members – Mentor and develop internal Salesforce resources.
- Engage with Senior Stakeholders – Interact effectively with client Director and Executive level stakeholders on both business and technical aspects.
Requirements
Functional Requirements:
- Experience with systems audits, requirements gathering, and process mapping.
- Creating functional and technical design documentation.
- Creating entity relationship diagrams.
- Developing end-user acceptance testing scripts and supporting UAT processes.
- Creating end-user support and training materials.
Technical Requirements:
- Understanding of Sales and Customer Service processes.
- Experience customizing, configuring, and developing Salesforce solutions.
- Proficiency in Apex, Lightning Web Components (LWC), and Flow.
- Expertise in building apps and automation within Sales Cloud and Service Cloud, leveraging custom objects, process automation, and Lightning.
- Experience integrating Salesforce with data warehouses and other software.
- Strong experience with middleware platforms (Heroku, Mulesoft, Boomi, Informatica, etc.).
- Knowledge of REST/SOAP APIs, OAuth, and authentication protocols for secure integrations is desirable.
- Understanding of SQL is desirable.
- Salesforce certifications are required.
- Ability to lead and manage project teams.
- Comfortable managing key client accounts and delivering technical demos.
- Experience working across accounts with sizeable budgets and multiple markets.
- Strong relationship-building skills within teams and with clients.
- Ability to work efficiently under pressure with attention to detail.
- Willingness to travel as required.
- A passion for sports.
- Proactive, entrepreneurial attitude eager to join a dynamic organization.
We offer flexible benefits, including:
- Hybrid working model with at least 2-3 days in the office during onboarding.
- Performance-based salary reviews and career progression.
- Discretionary bonus.
- Tickets to sporting events.
- Team events and outings (e.g., recent trip to Spain).
- Weekly lunch, breakfast, and snacks.
- Cycle to work scheme.
- Learning and development opportunities, including certifications.
Salesforce Lead Technical Consultant employer: Two Circles Ltd
Contact Detail:
Two Circles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Lead Technical Consultant
✨Tip Number 1
Familiarise yourself with the latest Salesforce features and updates, especially in Sales Cloud and Service Cloud. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the sports and entertainment marketing industry. Attend relevant events or webinars where you can meet potential colleagues or clients, as building relationships can often lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led Salesforce projects in the past. Highlight your experience with integrations and custom solutions, as this will showcase your expertise and ability to handle the responsibilities of the role.
✨Tip Number 4
Research Two Circles and their client base thoroughly. Understanding their business model and how they leverage Salesforce can give you an edge in interviews, allowing you to tailor your responses to align with their goals and challenges.
We think you need these skills to ace Salesforce Lead Technical Consultant
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Salesforce Lead Technical Consultant position. Make sure you understand the key responsibilities and requirements, especially around Salesforce solutions and integration.
Tailor Your CV: Customise your CV to highlight relevant experience in Salesforce, particularly your expertise in APEX, Lightning Web Components, and middleware platforms. Use specific examples that demonstrate your ability to lead solution design and mentor junior team members.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sports and your proactive attitude. Mention how your skills align with the company's goals and how you can contribute to their success in understanding fan behaviours and preferences.
Highlight Certifications: Ensure you prominently display any Salesforce certifications you hold. This is crucial for demonstrating your technical expertise and commitment to professional development, which are important for this role.
How to prepare for a job interview at Two Circles Ltd
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce, especially in Sales Cloud and Service Cloud. Be prepared to discuss specific projects where you've implemented best practices, customised solutions, or integrated Salesforce with other platforms.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled complex technical challenges in previous roles. Discuss your approach to solution design and how you ensured high performance and scalability in your Salesforce implementations.
✨Engage with Stakeholders
Since the role involves interacting with senior stakeholders, practice articulating technical concepts in a way that is accessible to non-technical audiences. Show that you can bridge the gap between business needs and technical solutions.
✨Mentorship and Team Development
Be ready to talk about your experience in mentoring junior team members. Share specific instances where you've helped others grow their skills in Salesforce, as this will demonstrate your leadership potential and commitment to team success.
