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- Tasks: Support planning and delivery of personalised communications to enhance customer experiences.
- Company: DFS is dedicated to great people and exceptional customer service.
- Benefits: Enjoy a 12-month maternity cover contract with potential for growth.
- Why this job: Join a vibrant team and make a real impact on customer engagement.
- Qualifications: Experience in CRM or marketing roles is preferred, along with enthusiasm for customer relations.
- Other info: This role is perfect for those looking to gain valuable experience in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
At DFS, we're all about great people and brilliant customer experiences. Right now, we're on the lookout for an enthusiastic and experienced Assistant CRM Manager to join our team on a 12-month maternity cover contract. This is a key role where you'll support the planning and delivery of personalised and impactful communications to our customers and prospects, making a difference at every stage of the customer journey.
Contact Detail:
DFS Furniture Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant CRM Manager (Maternity Cover)
✨Tip Number 1
Familiarise yourself with DFS's brand values and customer engagement strategies. Understanding their approach to customer relationship management will help you align your experience with their expectations during the interview.
✨Tip Number 2
Prepare examples of how you've successfully implemented CRM strategies in previous roles. Be ready to discuss specific campaigns or projects where your contributions led to improved customer engagement or retention.
✨Tip Number 3
Network with current or former employees of DFS on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and the specifics of the Assistant CRM Manager role.
✨Tip Number 4
Stay updated on the latest trends in CRM and digital marketing. Being knowledgeable about current tools and techniques will demonstrate your commitment to the field and your ability to bring fresh ideas to the team.
We think you need these skills to ace Assistant CRM Manager (Maternity Cover)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant CRM Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in CRM, customer communication, and any related roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how you have successfully managed customer communications in the past and how you can contribute to DFS's goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at DFS Furniture Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Assistant CRM Manager. Be prepared to discuss how your previous experience aligns with these responsibilities and how you can contribute to enhancing customer experiences.
✨Showcase Your Communication Skills
As this role involves delivering personalised communications, be ready to demonstrate your communication skills. Prepare examples of past campaigns or projects where you successfully engaged customers and made a positive impact.
✨Familiarise Yourself with CRM Tools
Research the CRM tools commonly used in the industry and be prepared to discuss your experience with them. If you have specific knowledge of any tools that DFS uses, mention it during the interview to show your readiness for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team dynamics, the current CRM strategies in place, or how success is measured in this position.
