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- Tasks: Lead a vibrant team to create an amazing dining experience and ensure customer satisfaction.
- Company: Join one of the UK's most successful restaurant groups, known for its unique and welcoming lounges.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a fun culture with exciting events like Loungefest and opportunities for personal growth.
- Qualifications: Experience as a General Manager or similar role in restaurants or bars is essential.
- Other info: Christmas and Boxing Day off, plus achievable bonuses and tips shared across the team.
The predicted salary is between 36000 - 60000 £ per year.
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK. Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you.
You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you’ll bring:
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, café or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
General Manager - New Opening employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - New Opening
✨Tip Number 1
Familiarise yourself with our brand and values. Understanding what makes our lounges special will help you convey your passion during interviews. Engage with our social media channels to get a feel for our culture and community.
✨Tip Number 2
Network within the hospitality industry. Attend local events or join relevant groups to connect with other professionals. This can provide valuable insights and potentially lead to recommendations for your application.
✨Tip Number 3
Prepare to discuss your management style and how it aligns with our expectations. Think about specific examples from your past experiences that demonstrate your ability to lead a team effectively and create a positive work environment.
✨Tip Number 4
Showcase your understanding of KPIs and how you've successfully managed them in previous roles. Be ready to discuss how you would apply this knowledge to ensure the success of our new lounge.
We think you need these skills to ace General Manager - New Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly in leading teams and delivering exceptional customer service. Use specific examples that demonstrate your ability to meet KPIs and manage budgets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your unique management style. Mention how your previous experiences align with the values of the restaurant group and how you can contribute to creating a vibrant community space.
Highlight Leadership Skills: In your application, emphasise your leadership skills and experience in training and recruiting staff. Provide examples of how you've successfully managed teams and improved performance in past roles.
Showcase Your Knowledge of the Brand: Demonstrate your understanding of the restaurant group's ethos and culture. Research their values and mention how you can embody these in your role as General Manager, ensuring every customer leaves happy.
How to prepare for a job interview at The Lounges
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about managing a restaurant and how you can contribute to creating a unique atmosphere in the Lounge.
✨Demonstrate Leadership Skills
As a General Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight your ability to motivate staff and maintain high standards.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you have used KPIs to drive performance in previous roles, including managing labour costs, stock levels, and customer satisfaction.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in previous management roles and how you resolved them, particularly in a busy restaurant environment.
