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For Companies At a Glance
- Tasks: Assist clients with orders and provide top-notch customer service daily.
- Company: Join a well-established brand that's growing rapidly in the industry.
- Benefits: Enjoy flexible working options and great corporate perks.
- Why this job: Be part of a dynamic team focused on excellence and business growth.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Immediate start available for the right candidate.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a well-established brand within the sector and expanding year on year. They are looking for a customer service / sales support advisor to work in a busy department. Their vision is to offer excellent standard, maximise business growth and offer outstanding service.
Your duties include:
- Dealing with new and existing clients
- Order processing
Customer Service / Sales Support asap employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Sales Support asap
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding what they offer will help you engage with clients more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, both verbal and written. As a customer service/sales support advisor, you'll need to convey information clearly and professionally, so being articulate is key.
✨Tip Number 3
Showcase your problem-solving abilities. Be prepared to discuss how you've handled challenging situations in the past, as this will highlight your capability to provide excellent customer service.
✨Tip Number 4
Network with current employees or industry professionals. Engaging with people in similar roles can give you insights into the company culture and expectations, which can be beneficial during interviews.
We think you need these skills to ace Customer Service / Sales Support asap
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service / Sales Support position. Tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service or sales support roles you've held. Use specific examples to demonstrate how you have successfully dealt with clients and processed orders.
Showcase Your Skills: Make sure to mention skills that are crucial for this role, such as communication, problem-solving, and organisational abilities. Provide examples of how you've used these skills in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work for them and how you can contribute to their vision of excellent service and business growth.
How to prepare for a job interview at Brook Street UK
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their values, mission, and recent developments. This will help you align your answers with their vision of offering excellent service and maximising business growth.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences that showcase your customer service skills. Think about situations where you successfully dealt with difficult clients or resolved issues efficiently, as this role heavily focuses on dealing with new and existing clients.
✨Be Ready for Role-Play Scenarios
In customer service interviews, it's common to encounter role-play scenarios. Practice responding to potential customer queries or complaints. This will demonstrate your ability to think on your feet and provide outstanding service under pressure.
✨Show Enthusiasm for Sales Support
Express your interest in sales support during the interview. Highlight any relevant experience you have in order processing or supporting sales teams. Showing enthusiasm for the role can set you apart from other candidates.
