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- Tasks: Develop and deliver engaging training programs for sales advisors in student recruitment.
- Company: FutureLearn empowers learners globally through high-quality online courses and degrees.
- Benefits: Enjoy 28 days of annual leave, health plans, and a cycle to work scheme.
- Why this job: Join a passionate team dedicated to transforming lives through education and career empowerment.
- Qualifications: Experience in sales training, preferably in higher education, with strong communication skills.
- Other info: Diversity and inclusion are at the heart of our culture; we welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
At FutureLearn, we’re passionate about the power of lifelong learning. We help learners from all over the world progress in their careers and invest in their futures. We truly believe that up-skilling is a worthy investment, and we hope to empower our learners to take control of their careers through personalised learning pathways.
FutureLearn is looking to build our teams with people who share our passion for lifelong learning, career empowerment and education for all. The Sales Trainer will be responsible for developing and delivering effective training programs for sales advisors who support prospective students in their journey to enrolment. The role aims to enhance the sales team’s performance, improve conversion rates, and ensure best practices in consultative selling within the higher education sector.
What does success look like:
- Design, develop and deliver comprehensive sales training programs.
- Conduct onboarding training for new sales advisors, ensuring they have knowledge, skills and confidence to engage effectively with prospective students.
- Lead role-play exercises and workshops to reinforce key selling techniques and soft skills.
- Provide ongoing coaching, refresher training, and development sessions to improve sales performance and adherence to best practice.
- Develop sales scripts, objection-handling techniques, and consultative selling strategies.
- Monitor and assess training effectiveness through feedback, performance metrics, and direct observation, making necessary improvements to training materials and methods.
- Work closely with sales management to identify performance gaps and create targeted training sessions.
- Utilize and implement digital tools, including LMS, CRM platforms and e-learning software to develop and deliver training content effectively.
- Ensure all training aligns with regulatory requirements, ethical sales practices and internal policies.
- Collaborate with marketing, academic services, student support and admissions to ensure sales advisors have the needed support, a deep understanding of the programmes, as well as entry requirements.
What you will bring to the table:
- Proven experience as a Sales Trainer or Sales Coach preferably within the higher education sector.
- Demonstrated success in improving sales team performance through structured training programmes.
- Experience developing training content, including e-learning modules, presentations and interactive workshops.
- Strong knowledge of the UK Education system, ideally the higher education sector.
- Experience in student recruitment is highly desirable.
Education
- Certification in Sales or Coaching is highly desirable.
Skills
- Fluent in both English and Italian.
- Strong skills in facilitation, presentation and coaching.
- Exceptional communication and interpersonal skills.
- Able to motivate and inspire others with a vibrant and dynamic style.
- Proficient in consultative and solution-oriented selling strategies with a focus on closing sales.
- Possesses an analytical mindset.
- Proficient with digital tools and platforms.
- High level of emotional intelligence.
- Skilled in problem solving.
Desirable skills
- Proficiency with Learning Management Systems (LMS) and digital training tools.
- Degree in Business, Education, Sales or related field.
What we offer you:
- 28 days of Annual Leave plus UK Public Holidays.
- Roll over up to 5 days Holiday.
- Access to FutureLearn courses.
- Westfield Health Cash Plan.
- Cycle to Work scheme.
- Season Ticket Loan.
- Charity work – 1 day dedicated to a charity of your choice.
- Calm Premium Subscription.
What happens next?
Ready to go for it? Click 'Apply', include your CV and tell us why you’d like to become a FutureLearner, and how you’ll nail this role.
Diversity Statement
We value all the great benefits that diversity brings and encourage everyone to bring their whole self to work. At FutureLearn we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
Sales Trainer - Student Recruitment employer: FutureLearn Limited
Contact Detail:
FutureLearn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Trainer - Student Recruitment
✨Tip Number 1
Familiarise yourself with the UK higher education landscape. Understanding the nuances of student recruitment and the challenges faced by prospective students will help you connect better with the sales team and tailor your training approach.
✨Tip Number 2
Showcase your experience in developing engaging training content. Be prepared to discuss specific examples of how you've created e-learning modules or interactive workshops that have successfully improved sales performance in previous roles.
✨Tip Number 3
Highlight your proficiency with digital tools, especially Learning Management Systems (LMS) and CRM platforms. Being able to demonstrate your ability to utilise these tools effectively will set you apart as a candidate who can deliver impactful training.
✨Tip Number 4
Prepare to discuss your coaching style and how you motivate others. The role requires strong interpersonal skills, so think of examples where you've inspired a team or individual to achieve their goals through your training methods.
We think you need these skills to ace Sales Trainer - Student Recruitment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Sales Trainer or Sales Coach, especially within the higher education sector. Emphasise any achievements in improving sales performance through training.
Craft a Compelling Cover Letter: In your cover letter, express your passion for lifelong learning and how it aligns with FutureLearn's mission. Mention specific examples of how you've successfully developed training programmes and improved team performance.
Showcase Your Skills: Highlight your skills in facilitation, presentation, and coaching. Provide examples of how you've engaged and motivated others in previous roles, particularly in a sales context.
Demonstrate Knowledge of the Sector: Include insights about the UK education system and student recruitment in your application. This shows your understanding of the environment you'll be working in and your ability to relate to prospective students.
How to prepare for a job interview at FutureLearn Limited
✨Show Your Passion for Lifelong Learning
FutureLearn is all about empowering learners through education. Make sure to express your enthusiasm for lifelong learning and how it aligns with your personal values. Share examples of how you've pursued learning opportunities in your own career.
✨Demonstrate Your Training Experience
As a Sales Trainer, you'll need to showcase your experience in developing and delivering training programmes. Prepare specific examples of successful training sessions you've conducted, focusing on the outcomes and improvements in sales performance.
✨Familiarise Yourself with the UK Education System
Having a strong knowledge of the UK higher education sector is crucial. Brush up on current trends, challenges, and opportunities within the sector, and be ready to discuss how this knowledge can enhance your training approach.
✨Highlight Your Digital Proficiency
Since the role involves using digital tools for training, be prepared to discuss your experience with Learning Management Systems (LMS) and other digital platforms. Share how you've effectively integrated technology into your training methods to engage learners.
