At a Glance
- Tasks: Lead building operations and facilities management across multiple sites in the UK.
- Company: Join a dynamic company with a strong presence in London and the Midlands.
- Benefits: Enjoy hybrid work options and opportunities for professional development.
- Why this job: Make a real impact on sustainability and service excellence in a student-focused environment.
- Qualifications: Degree in a relevant field and proven leadership in facilities management required.
- Other info: Exciting opportunity to drive change and innovation in a multi-site setting.
The predicted salary is between 48000 - 72000 £ per year.
Robert Half is working with an exciting company with multi sites across London and the Midlands for a Building Operations Director.
Department: Estates and Facilities Management
Location: Hybrid (travelling to various sites is required)
Reporting to: Director of Estates and Facilities Management
Role
We are seeking a strategic and operational leader to oversee building operations and facilities management across a multi-site UK portfolio. This role will support the Director of Estates and FM in driving service excellence, operational efficiency, and sustainability. You will lead the Building Operations Team and manage service delivery, compliance, and performance standards to ensure safe, effective, and student/staff-focused environments.
Responsibilities
- Lead and develop the Building Operations Team to deliver high-quality facilities services.
- Ensure full compliance with statutory health & safety and building regulations.
- Manage operational budgets, contracts, and supplier performance.
- Implement sustainability initiatives to support Net Zero goals.
- Drive consistent service standards across sites through data-driven performance metrics.
- Build strong relationships with internal stakeholders to align services with academic needs.
- Monitor service KPIs and lead improvement initiatives and innovation in delivery.
- Ensure robust risk management, emergency planning, and business continuity strategies.
Requirements
Qualifications:
- Degree in a relevant field
- NEBOSH/IOSH
- Membership of a relevant professional body (e.g. IWFM) ideal
Experience:
- Proven leadership in facilities or estate management within a complex, multi-site environment.
- Strong background in contractor oversight, budget management, and service delivery.
- Experience in change management and stakeholder engagement.
- Familiarity with building compliance, capital planning, and risk mitigation.
Skills:
- Strategic thinker with excellent communication and negotiation skills.
- Strong commercial awareness and decision-making ability.
- Knowledge of H&S legislation, building regulations, and FM best practices.
- Proficient in data analysis, service planning, and supplier management.
Please apply or reach out to hear more about the role. Excited to hear from you!
Building Operations Director employer: Robert Half
Contact Detail:
Robert Half Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Operations Director
✨Tip Number 1
Familiarise yourself with the latest trends in facilities management and sustainability. Being knowledgeable about current best practices will not only help you stand out but also demonstrate your commitment to driving service excellence.
✨Tip Number 2
Network with professionals in the estates and facilities management sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in managing multi-site operations. Be ready to share specific examples of how you've successfully led teams, managed budgets, and improved service delivery in previous roles.
✨Tip Number 4
Research the company’s values and mission, especially regarding sustainability and student/staff-focused environments. Tailoring your conversation to align with their goals will show that you're a great fit for their culture.
We think you need these skills to ace Building Operations Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and leadership roles. Emphasise your achievements in managing multi-site operations and any specific projects that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strategic thinking and operational leadership skills. Mention your familiarity with health and safety regulations, budget management, and your commitment to sustainability initiatives.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your degree and any certifications like NEBOSH or IOSH. If you are a member of a professional body, make sure to mention this as it adds credibility to your application.
Showcase Stakeholder Engagement Experience: In your application, provide examples of how you've successfully engaged with stakeholders in previous roles. This could include building relationships with internal teams or managing contractor performance to meet service delivery standards.
How to prepare for a job interview at Robert Half
✨Showcase Your Leadership Experience
As a Building Operations Director, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in facilities management, particularly in multi-site environments. Highlight any challenges you faced and how you overcame them.
✨Demonstrate Your Knowledge of Compliance
Understanding health and safety regulations is key for this role. Brush up on relevant legislation and be ready to explain how you've ensured compliance in previous positions. This will show your commitment to maintaining safe and effective environments.
✨Discuss Sustainability Initiatives
With a focus on sustainability, it's important to share any initiatives you've implemented that support Net Zero goals. Talk about how you've integrated these practices into building operations and the impact they had on efficiency and cost savings.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about past experiences where you had to manage budgets, contracts, or service delivery issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.