Client Success Manager - Market Access
Client Success Manager - Market Access

Client Success Manager - Market Access

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage key accounts and ensure seamless onboarding of digital solutions for clients.
  • Company: Join an innovative life sciences tech company transforming pharmaceutical market access with AI.
  • Benefits: Enjoy a hybrid/remote work model and excellent career development opportunities.
  • Why this job: Be part of a fast-growing team using cutting-edge technology to make a real impact.
  • Qualifications: Experience in market access consulting or account management within pharma is essential.
  • Other info: This role offers the chance to collaborate with top global pharma companies.

The predicted salary is between 43200 - 72000 £ per year.

An innovative life sciences technology company is expanding its client success function and is looking for an experienced professional to manage key accounts across its digital market access platforms. This is a rare opportunity to join a fast-growing business using AI and digital tools to transform pharmaceutical access to market.

The Role

You will act as the main point of contact for strategic clients, ensuring seamless onboarding, adoption, and delivery of bespoke digital solutions. Working across internal teams, you will manage project timelines, organise client workshops, drive renewals, and help expand client relationships.

Your Background

  • Strong experience in market access consulting, project delivery, or account management within pharma or healthcare technology.
  • Understanding of pricing, reimbursement, and market access processes is essential.
  • Skilled in managing multiple projects, communicating effectively with senior stakeholders, and ensuring client satisfaction.

What’s on Offer

  • Be part of an agile, growing team working with cutting-edge AI and digital technologies.
  • Collaborate with top global pharma companies.
  • Hybrid/Remote work model and excellent career development prospects.

To Apply

Please apply, attaching your full CV quoting your current remuneration details, together with reference number 9979.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Project Management

Industries: Pharmaceutical Manufacturing

Client Success Manager - Market Access employer: Lord Search & Selection

At Lord Search & Selection, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. As a Client Success Manager in our London office, you'll have the unique opportunity to work with cutting-edge AI technologies while managing key accounts for top global pharmaceutical companies. Our hybrid/remote work model ensures flexibility, and we are committed to your professional growth with excellent career development prospects.
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Contact Detail:

Lord Search & Selection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Success Manager - Market Access

✨Tip Number 1

Familiarise yourself with the latest trends in market access and digital solutions within the pharmaceutical industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals already working in client success or market access roles. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed client relationships or projects in the past. Highlighting your experience with senior stakeholders will show that you're ready for this mid-senior level position.

✨Tip Number 4

Research Lord Search & Selection and their clients thoroughly. Understanding their business model and the challenges they face will allow you to tailor your conversations and demonstrate how you can add value to their team.

We think you need these skills to ace Client Success Manager - Market Access

Market Access Consulting
Project Management
Account Management
Client Relationship Management
Pricing and Reimbursement Knowledge
Stakeholder Communication
Onboarding and Adoption Strategies
Workshop Facilitation
Renewal Management
Digital Solutions Delivery
Multi-Project Management
Client Satisfaction Assurance
Analytical Skills
Adaptability to Digital Tools

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in market access consulting, project delivery, or account management within pharma or healthcare technology. Use specific examples that demonstrate your understanding of pricing, reimbursement, and market access processes.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client success and your ability to manage key accounts. Mention your experience with digital solutions and how you can contribute to the company's growth using AI and digital tools.

Highlight Project Management Skills: In your application, emphasise your skills in managing multiple projects and communicating effectively with senior stakeholders. Provide examples of how you've successfully driven renewals and expanded client relationships in previous roles.

Include Current Remuneration Details: As requested in the job description, be sure to include your current remuneration details in your application. This shows transparency and helps the recruiter understand your expectations.

How to prepare for a job interview at Lord Search & Selection

✨Understand the Market Access Landscape

Familiarise yourself with the current trends and challenges in market access within the pharmaceutical industry. Being able to discuss these topics will demonstrate your expertise and show that you are proactive in staying informed.

✨Showcase Your Project Management Skills

Prepare examples of how you've successfully managed multiple projects in the past. Highlight your ability to organise client workshops and manage timelines, as these are crucial for the Client Success Manager role.

✨Communicate Effectively with Stakeholders

Practice articulating your thoughts clearly and confidently. Since you'll be interacting with senior stakeholders, being able to communicate complex ideas simply will set you apart from other candidates.

✨Demonstrate Client-Centric Thinking

Be ready to discuss how you've ensured client satisfaction in previous roles. Share specific examples of how you've built and maintained strong relationships with clients, as this is key to succeeding in a Client Success Manager position.

Client Success Manager - Market Access
Lord Search & Selection
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  • Client Success Manager - Market Access

    London
    Full-Time
    43200 - 72000 £ / year (est.)

    Application deadline: 2027-05-13

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    Lord Search & Selection

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