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- Tasks: Support clients with Oracle SCM Cloud, resolving issues and enhancing functionality.
- Company: Join Version 1, a leading tech consultancy with over 26 years of success.
- Benefits: Enjoy flexible remote work, training budgets, and performance-related profit sharing.
- Why this job: Be part of a fast-growing team, working with cutting-edge technology in a supportive culture.
- Qualifications: 3+ years in application support, experience with Oracle SCM modules required.
- Other info: Must be SC cleared or eligible; hybrid role with occasional office visits.
The predicted salary is between 42000 - 84000 £ per year.
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally.
As a consultancy and service provider, Version 1 is a digital-first environment. We are currently in the market for an experienced Oracle SCM Cloud Functional Support Consultant to join our growing Managed Services Practice. You will have the opportunity to work with the latest cloud technology and work on projects across a multiplicity of sectors and industries.
ResponsibilitiesYou will:
- Provide day to day application support for a variety of clients.
- Understand SCM business processes and requirements and translate these into system solutions, resolving any business issues.
- Resolve support issues and add value through delivering fixes and ongoing ways of improving current delivered functionality for the Oracle Fusion SCM modules.
- Gather and document requirements for business changes.
- Liaise directly with clients to ensure all requests for change are properly designed, assessed, prioritized, and managed through to completion.
- Assist with transitioning clients into support post Cloud implementation projects and from competitors.
- Identify persistent problems and work with key stakeholders to address the root causes.
- Provide end user application and functionality training.
- Support all aspects of Cloud Quarterly Releases from Impact Assessment through testing and defect support.
- Create test plans and coordinate testing with different stakeholders.
- Assist in defining and optimizing simple yet effective business processes and drive change within the organization through negotiation and consensus-building.
- Help ensure that MS ERP initiatives follow the proper planning, scheduling and management processes.
- Assist with risk management and change management on projects.
Essential Qualifications:
- A minimum of 3 years’ experience as an application support analyst or similar role.
- Experience in Oracle implementations and/or upgrades.
- Experience of the following modules within SCM: Self Service Procurement (Essential), Purchasing (Essential), Sourcing (Essential), Order Management (Desirable), WMS (Desirable), Inventory (Desirable).
- Must have good experience translating business requirements and design into functional solutions.
- ITIL process knowledge.
- Experienced user of defect tracking systems, including the extraction of key data for weekly reporting and KPI tracking.
Desirable Skills:
- Experience in configuring and supporting Smart View reports.
- Experience working with other Oracle modules such as Financials, EPM and Projects.
- Functional and Technical problem investigation skills.
- An Oracle Cloud Procurement Certification.
Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review. A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. Quarterly performance-related profit share. Certified Great Place to Work for 10 years in a row. Flexible mix of Remote/Hybrid working options. Pension, Private Healthcare Cover, Life Assurance plus many more exciting benefits.
Please note that you must have the legal right to live and work in the United Kingdom. This is hybrid based with occasional travel to your nearest base office.
Oracle SCM Cloud Functional Support Consultant employer: Version 1
Contact Detail:
Version 1 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle SCM Cloud Functional Support Consultant
✨Tip Number 1
Familiarise yourself with the specific Oracle SCM Cloud modules mentioned in the job description, such as Self Service Procurement and Purchasing. Having a solid understanding of these areas will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Version 1 on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on the latest trends and updates in Oracle SCM Cloud technology. This will not only demonstrate your commitment to the field but also equip you with relevant talking points that can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with ITIL processes and defect tracking systems, as these are crucial for the role. Be ready to share specific examples of how you've used these skills to resolve issues or improve processes in previous positions.
We think you need these skills to ace Oracle SCM Cloud Functional Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Oracle SCM Cloud and application support. Focus on specific modules you've worked with, such as Self Service Procurement and Purchasing, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of SCM business processes and your ability to translate these into system solutions. Mention any relevant certifications or experiences that demonstrate your expertise in Oracle implementations.
Highlight Problem-Solving Skills: In your application, emphasise your experience in resolving support issues and improving functionality. Provide examples of how you've identified persistent problems and worked with stakeholders to address root causes.
Showcase Training Experience: If you have experience providing end-user training or creating test plans, make sure to include this in your application. This is a key responsibility for the role, and demonstrating your capability in this area will strengthen your application.
How to prepare for a job interview at Version 1
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of an Oracle SCM Cloud Functional Support Consultant. Familiarise yourself with the specific modules mentioned in the job description, such as Self Service Procurement and Purchasing, so you can discuss your relevant experience confidently.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've resolved support issues in the past. Highlight your ability to identify root causes and implement effective solutions, as this is crucial for the role.
✨Demonstrate Communication Skills
Since the role involves liaising directly with clients, it's important to showcase your communication skills. Practice explaining complex technical concepts in simple terms, and be ready to discuss how you've managed client expectations in previous roles.
✨Prepare for Technical Questions
Expect technical questions related to Oracle SCM Cloud and ITIL processes. Brush up on your knowledge of defect tracking systems and be ready to discuss how you've used them in your previous roles to improve functionality and track KPIs.
