Inbound Support Analyst in Leicester

Were looking for a detail-oriented and proactive Inbound Support Analyst .This role is perfect for someone with a strong grasp of freight processes and a passion for keeping things running smoothly even under pressure.

What you\’ll be doing:

• Support inbound logistics operations, working closely with carriers and freight partners

• Track shipments, handle exceptions, and follow up on delays

• Communicate with internal teams to ensure smooth delivery and intake

• Manage shipment data, update trackers, and assist with reporting in Excel and PowerPoint

• Validate freight invoices and flag discrepancies

• Collaborate across regions and time zones in a fast-paced environment

What were looking for:

• 1+ years in logistics, freight forwarding, or supply chain

• Degree in logistics, supply chain, business, distribution operations, or similar

• Strong written and verbal English communication

• Proficient in Excel and PowerPoint

• Comfortable with freight terminology and Incoterms

• Highly organized and able to manage urgent or unexpected tasks

• Enjoys working in international, multicultural teams

Nice-to-haves (not required):

• Experience with Infor Nexus or other TMS/ERP systems

• Exposure to invoice validation or freight cost analysis

• Familiarity with container tracking and exception resolution

Soft skills we value:

• Proactive and self-driven approach

• Clear, timely communicator especially with carriers and internal teams

• Analytical and solution-focused

• Reliable, calm, and consistent under pressure