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- Tasks: Lead client relationships and mentor a growing team in a dynamic digital agency.
- Company: MRJ Recruitment is a fast-growing B2B business known for delivering standout digital experiences.
- Benefits: Enjoy flexible office days, a collaborative culture, and the chance to make a real impact.
- Why this job: This role offers leadership opportunities and the chance to work with major brands in a supportive environment.
- Qualifications: Strong background in digital agencies, client management, and team mentoring required.
- Other info: Office presence is key, with 3 days a week in Huddersfield.
The predicted salary is between 42000 - 70000 £ per year.
Join to apply for the Head of Client Services role at MRJ Recruitment 5 days ago Be among the first 25 applicants Join to apply for the Head of Client Services role at MRJ Recruitment We’re on the lookout for a confident, experienced client leader to step into a Head of Client Services role at a fast-growing b2b business looking to take things to the next level in 2025. The company? A major player their space, known for partnering with household-name brands to deliver standout digital experiences. They’re scaling quickly and need someone who can help elevate client relationships, mentor a growing team, and bring a warm, strategic presence to the office 3 days a week. An already developed brand with key relationships already established, we’re looking for someone who’s been in the mix within a digital agency or similar environment. Someone who gets what it takes to manage big-brand clients, negotiate with confidence, and bring structure and energy to a small but ambitious team. Why it’s a brilliant role: You’ll be the go-to for some of their biggest clients, handling everything from commercial conversations to campaign rollouts. There’s a team of two junior client execs who’ll benefit massively from someone experienced (this isn’t just a delivery role; it’s about leadership and growth) They’ve built up a great culture that is collaborative, down-to-earth, and driven. The right fit is someone who’s confident but warm, commercially sharp but always people-first. Office presence is key but with flexibility built in. Our client works 3 days a week in a Huddersfield office with the team, building relationships, sharing knowledge, and staying close to clients. What they’re hoping for: Strong background in a digital agency or digital-first environment. You’ve led on client accounts, dealt with negotiations, and built relationships at a senior level. Experience managing or mentoring others and being the person people turn to. You’re proactive, personable, and able to balance being a strategic thinker with rolling up your sleeves when needed. £50k is the ballpark, depending on experience If you\’re a natural relationship builder who’s ready to step into a leadership role where you can make a real impact, let’s chat. This one’s moving quickly – we’re prioritising local candidates who can hit the ground running and help shape the future of the team. Get in touch if you think this might be you! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Internet Marketplace Platforms, Information Services, and Software Development Referrals increase your chances of interviewing at MRJ Recruitment by 2x Get notified about new Head of Client Services jobs in Huddersfield, England, United Kingdom . Leeds, England, United Kingdom 2 weeks ago Greater Manchester, England, United Kingdom 2 hours ago Head of Strategic Relationships (Location Agnostic) Greater Manchester, England, United Kingdom 2 weeks ago Manchester Area, United Kingdom 3 hours ago Manchester Area, United Kingdom 1 day ago Greater Manchester, England, United Kingdom 1 month ago Greater Manchester, England, United Kingdom 3 weeks ago Manchester, England, United Kingdom 4 days ago Manchester Area, United Kingdom 3 weeks ago Manchester Area, United Kingdom 2 weeks ago Manchester, England, United Kingdom 1 month ago Manchester Area, United Kingdom 4 days ago Greater Manchester, England, United Kingdom 1 week ago Business Development Director – UK Public Sector Manchester, England, United Kingdom 2 weeks ago Business Development Director – Financial Services UK Manchester, England, United Kingdom 2 weeks ago Manchester, England, United Kingdom 3 hours ago Manchester, England, United Kingdom 2 hours ago Account Director – Influencer Marketing (FTC 6 months) Manchester, England, United Kingdom 5 days ago Manchester Area, United Kingdom 1 week ago Stockport, England, United Kingdom 2 weeks ago Manchester, England, United Kingdom 2 weeks ago Business Development Director with focus on the MedTech/HealthTech industry Manchester, England, United Kingdom 6 days ago Manchester Area, United Kingdom 5 days ago Manchester, England, United Kingdom 4 days ago Manchester, England, United Kingdom 4 days ago Manchester, England, United Kingdom 1 week ago Customer Success Consultant (12 month FTC) Leeds, England, United Kingdom 1 month ago Manchester Area, United Kingdom 5 days ago Manchester, England, United Kingdom 1 week ago Manchester, England, United Kingdom 2 weeks ago Leeds, England, United Kingdom 6 days ago Manchester, England, United Kingdom 6 days ago Poynton, England, United Kingdom 6 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Head of Client Services employer: MRJ Recruitment
Contact Detail:
MRJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Services
✨Tip Number 1
Network with professionals in the digital agency space. Attend local industry events or join online forums where you can connect with others who have experience in client services. This can help you gain insights and potentially get referrals for the Head of Client Services role.
✨Tip Number 2
Research MRJ Recruitment and their clients thoroughly. Understanding their business model, key clients, and recent projects will allow you to tailor your conversations and demonstrate your genuine interest in the role during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully mentored teams in the past. Highlight specific examples where your strategic thinking and people-first approach led to positive outcomes, as this aligns with what they are looking for.
✨Tip Number 4
Showcase your negotiation skills by preparing case studies or examples from your previous roles. Be ready to discuss how you’ve managed high-stakes conversations with clients and the strategies you used to achieve successful outcomes.
We think you need these skills to ace Head of Client Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client services, particularly in a digital agency or similar environment. Emphasise your leadership skills and any successful client relationships you've managed.
Craft a Compelling Cover Letter: In your cover letter, showcase your understanding of the role and the company. Mention specific examples of how you've elevated client relationships and mentored teams in the past. This is your chance to show your warm, people-first approach.
Highlight Relevant Experience: When detailing your work history, focus on your achievements in managing big-brand clients and negotiating deals. Use metrics where possible to demonstrate your impact, such as revenue growth or client satisfaction scores.
Showcase Your Soft Skills: Since the role requires a balance of strategic thinking and hands-on involvement, make sure to highlight your interpersonal skills. Discuss how you build relationships and foster a collaborative team culture, which aligns with the company's values.
How to prepare for a job interview at MRJ Recruitment
✨Showcase Your Leadership Skills
As a Head of Client Services, you'll be expected to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to inspire and develop others.
✨Demonstrate Client Relationship Management
Be ready to discuss your experience with managing big-brand clients. Share specific instances where you built strong relationships and navigated complex negotiations, showcasing your strategic thinking and people-first approach.
✨Understand the Company Culture
Research MRJ Recruitment's culture and values. During the interview, express how your personal values align with theirs, particularly focusing on collaboration and a down-to-earth attitude, which are key to their work environment.
✨Prepare for Commercial Conversations
Since the role involves handling commercial discussions, brush up on your negotiation skills. Be prepared to discuss how you've successfully managed budgets and driven revenue growth in previous roles.
