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- Tasks: Support residents in sheltered accommodation with tenancy management and wellbeing.
- Company: Join a dedicated Housing Association focused on community support in Hillingdon.
- Benefits: Enjoy flexible part-time hours and competitive pay, with potential for contract extension.
- Why this job: Make a real difference in people's lives while gaining valuable experience in housing management.
- Qualifications: Experience in housing roles and knowledge of safeguarding procedures are essential.
- Other info: Earn a £250 referral bonus for recommending successful candidates!
We are currently recruiting for a part-time Service Officer to join a Housing Association in Hillingdon, delivering front-line support to residents in sheltered accommodation.
THE ROLE
The Service Officer will provide on-site housing management and resident support at a sheltered housing scheme, helping to ensure tenant wellbeing, safety, and tenancy sustainment.
Key responsibilities include:
- Carrying out viewings and tenancy sign-ups
- Day-to-day tenancy management and maintaining accurate tenant records
- Offering signposting and referral support to external agencies
- Conducting weekly health and safety inspections and welfare checks
- Making safeguarding referrals and reporting incidents and near misses
- Supporting tenants with basic benefit and income advice
- Liaising with internal and external stakeholders to maintain site standards
THE CANDIDATE
The ideal candidate will have previous experience in a housing-related role, particularly in a supported or sheltered housing environment.
Essential experience and skills include:
- Understanding of tenancy management and housing management systems
- Experience working with vulnerable adults or older people
- Knowledge of safeguarding procedures and incident reporting
- Familiarity with basic health and safety checks in residential schemes
- Ability to liaise effectively with external agencies and support networks
THE CONTRACT
Working Hours: Part time, 18 hours per week, across 3 x 6 hour days
Length of Contract: 3 Month Contract, Temp with potential for extension
Rate: The pay for the role is £19.00 per hour LTD company rate. The PAYE equivalent is £16.30 per hour, inclusive of holiday pay.
HOW TO APPLY
If interested in this role, please apply directly or email .uk or call and ask for Beth for more info. If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
Housing Service Officer employer: Service Care Solutions - Housing
Contact Detail:
Service Care Solutions - Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Service Officer
✨Tip Number 1
Familiarise yourself with the specific needs of vulnerable adults and older people. Understanding their challenges will help you demonstrate your empathy and suitability for the role during any interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work in sheltered accommodation. They can provide insights into the role and may even refer you to opportunities within their organisations.
✨Tip Number 3
Brush up on your knowledge of tenancy management systems and safeguarding procedures. Being able to discuss these topics confidently will show that you're prepared and knowledgeable about the responsibilities of the role.
✨Tip Number 4
Prepare examples from your past experiences that highlight your ability to manage tenant relationships and conduct welfare checks. Real-life scenarios will make your application stand out and demonstrate your practical skills.
We think you need these skills to ace Housing Service Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Housing Service Officer position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in housing management or working with vulnerable adults. Use specific examples to demonstrate your understanding of tenancy management and safeguarding procedures.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines your passion for supporting residents in sheltered accommodation. Mention how your skills and experiences make you a suitable candidate for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Service Care Solutions - Housing
✨Show Your Understanding of Tenancy Management
Make sure to highlight your knowledge of tenancy management systems during the interview. Be prepared to discuss your previous experiences and how they relate to managing tenant records and supporting residents effectively.
✨Demonstrate Empathy and Communication Skills
Since you'll be working with vulnerable adults or older people, it's crucial to showcase your ability to communicate compassionately. Share examples of how you've supported individuals in similar situations and how you approach sensitive conversations.
✨Familiarise Yourself with Safeguarding Procedures
Understanding safeguarding procedures is essential for this role. Brush up on relevant policies and be ready to discuss how you would handle incidents or near misses, ensuring tenant safety and wellbeing.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your genuine interest in the role and the organisation. Ask about the team dynamics, the challenges faced in the role, or how success is measured in the position.
