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For Companies At a Glance
- Tasks: Manage client relationships and drive growth through innovative payment solutions.
- Company: Visa is a global leader in payments, facilitating billions of transactions worldwide.
- Benefits: Enjoy a hybrid work model and be part of a purpose-driven company.
- Why this job: Make a real impact in the financial services industry with a trusted brand.
- Qualifications: Experience in client management, strong commercial acumen, and leadership skills required.
- Other info: This role involves collaboration across teams and offers opportunities for professional growth.
The predicted salary is between 72000 - 108000 £ per year.
Join to apply for the Senior Director Client Account Lead role at Visa .
Visa is a global leader in payments and technology, facilitating over 259 billion transactions annually across more than 200 countries and territories. Our mission is to connect the world through an innovative, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive. We are committed to uplifting everyone, everywhere, by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job Description
You will be responsible for proactively managing relationships with one of our Global Signature Clients, promoting Visa products and services to enhance customer experience and drive growth. Through deep client relationships, your experience, and thought leadership, you will collaborate with clients to develop strategic plans for innovation and market leadership in payments and financial services.
Key Responsibilities
- Lead the relationship with the consumer business units of a major issuer, ensuring support from all relevant Visa teams.
- Identify new requirements and introduce Visa’s solutions to drive profitability, managing sales targets.
- Develop annual strategic plans to enhance payment experiences and support growth.
- Leverage your knowledge of consumer payments and financial services to identify new business opportunities, becoming a trusted advisor.
- Prioritize conflicting demands to optimize resource deployment.
- Manage a team of three direct reports and oversee a wider team dedicated to client relationships.
- Lead pricing and contract negotiations when necessary.
- Ensure contractual obligations are met through collaboration across teams.
Qualifications
- Experience managing clients to identify opportunities and grow profitability.
- Deep knowledge of consumer payments and financial services.
- Excellent interpersonal skills to influence stakeholders up to executive level.
- Strong commercial acumen with experience in driving P&L growth.
- Ability to develop and implement strategic client plans.
- Proven negotiation and influencing skills.
- Senior B2B sales experience, especially in digital solutions.
- Leadership skills to motivate and develop teams.
Additional Information
This is a hybrid role, requiring 2-3 days in the office per week, based on business needs.
Visa is an equal opportunity employer, considering all qualified applicants without discrimination.
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Senior Director Client Account Lead employer: Visa
Contact Detail:
Visa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director Client Account Lead
✨Tip Number 1
Network with professionals in the payments and financial services industry. Attend relevant conferences or webinars where you can meet potential colleagues or clients, as building relationships can give you an edge in understanding Visa's culture and client expectations.
✨Tip Number 2
Familiarise yourself with Visa's products and services. Understanding their offerings will not only help you in interviews but also demonstrate your genuine interest in the role and how you can contribute to enhancing customer experiences.
✨Tip Number 3
Prepare to discuss your previous experience in managing client relationships and driving profitability. Be ready to share specific examples of how you've successfully identified opportunities and implemented strategic plans in your past roles.
✨Tip Number 4
Showcase your leadership skills by discussing how you've motivated and developed teams in the past. Highlighting your ability to lead and influence others will be crucial, especially since this role involves managing a team and collaborating across various departments.
We think you need these skills to ace Senior Director Client Account Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing client relationships, particularly in the payments and financial services sector. Use specific examples that demonstrate your ability to drive profitability and develop strategic plans.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Visa's mission and how your skills align with the role. Emphasise your leadership experience and your ability to influence stakeholders at all levels.
Highlight Key Achievements: In your application, focus on quantifiable achievements related to client management and sales growth. Mention any successful negotiations or strategic initiatives you have led that resulted in significant business outcomes.
Showcase Interpersonal Skills: Since excellent interpersonal skills are crucial for this role, provide examples of how you've effectively communicated and collaborated with diverse teams and clients. This will demonstrate your capability to manage relationships and lead teams successfully.
How to prepare for a job interview at Visa
✨Showcase Your Client Management Experience
Be prepared to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to identify opportunities and drive profitability, as this is crucial for the Senior Director Client Account Lead role.
✨Demonstrate Your Knowledge of Payments and Financial Services
Visa is looking for someone with deep knowledge in consumer payments and financial services. Brush up on current trends and innovations in the industry, and be ready to share your insights during the interview.
✨Prepare for Strategic Planning Discussions
Since you'll be developing annual strategic plans, think about how you would approach this task. Be ready to discuss your methodology for creating effective strategies that enhance payment experiences and support growth.
✨Exhibit Strong Leadership Skills
As a leader managing a team, it's important to demonstrate your leadership style. Prepare examples of how you've motivated and developed teams in the past, and how you plan to do so in this role.
