Ecommerce Product Manager

This is a Permanent, Full Time vacancy that will close in 13 days at 23:59 BST.

The Role

The V&A is a family of museums dedicated to the power of creativity. Our mission is to champion design and creativity in all its forms, advance cultural knowledge, and inspire makers, creators, and innovators everywhere. We share a 5,000-year-old story of creativity through exhibitions, events, educational programmes, digital experiences, conservation, research, and an ever-evolving national collection of over 2.8 million objects spanning every creative discipline.

The Product Management team sits within the Technology department. The team focuses on delivering a Continuous Improvement programme for our key Technology products, ensuring they remain fit for purpose in supporting the V&A\’s organisational objectives. This role will work closely with the Ecommerce team to deliver key initiatives as part of the ongoing Ecommerce programme of work.

The V&A

The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books, and archives that span over 5,000 years of human creativity. The museum holds many of the UK\’s national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre, and performance.

Our mission is to be recognized as the world\’s leading museum of art, design, and performance, and to enrich people\’s lives by promoting research, knowledge, and enjoyment of the designed world to the widest possible audience. We work towards six strategic objectives:

1. Create a world-class visitor and learning experience across all V&A sites and collections.
2. Focus on and deepen the relevance of our collections to the UK creative and knowledge economy.
3. Expand the V&A\’s international reach, reputation, and impact.
4. Operate with financial and organisational initiative and efficiency.
5. Showcase the best of digital design and deliver an outstanding digital experience.
6. Diversify and increase private and commercial funding sources.

At the V&A, we are committed to equality, diversity, and inclusion (EDI) for all and strive to go above and beyond the public duty placed upon us by the Equality Act 2010. We are proud to be a Disability Confident Employer Level 2. Our commitments include:

• The Guaranteed Interview Scheme – interviewing applicants with a disability who successfully evidence the essential criteria and considering them based on their abilities.
• Providing an inclusive and accessible recruitment process.
• Making reasonable adjustments during recruitment to give disabled applicants the best opportunity to demonstrate their capabilities.
• Supporting employees with adjustments during employment.

Job descriptions are currently uploaded as PDFs. If you require the documents in Word format, please email with your request.

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