Foreign Exchange Consultant (Seasonal Role) - Hove

Foreign Exchange Consultant (Seasonal Role) – Hove, Hove

Client: Hays Travel

Location: Hove, United Kingdom

Job Category: Consulting

EU work permit required: Yes

Job Reference: a25bd8364321

Job Views: 10

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description

Competitive salary with unlimited bonus potential

This is a temporary seasonal position, hours available

In this role, you will be responsible for ensuring the profitability of the foreign exchange bureau. You will offer exceptional customer service, making each customer feel special, whilst managing the day-to-day operation of the bureau, increasing its exposure, and developing new business leads with a view to achieving targets & KPI’s. Working as part of a team, you will drive business through social media, events, and maintaining relationships with existing customers.

Our customers are at the forefront of everything we do, so exceptional customer service experience is required.

Key Responsibilities

• Ensuring profitability of the foreign exchange bureau
• Achieving foreign exchange targets, including KPIs
• Converting Hays Travel customers to purchase foreign exchange
• Maximising individual and team sales of foreign exchange
• Providing exceptional customer service at all times
• Assisting with the daily operation of the bureau
• Increasing exposure of the bureau and developing new business leads
• Using social media to promote offers, generate customer engagement, and sales leads
• Following foreign exchange sales structures to maximise opportunities
• Monitoring local competition and managing rates and margins daily
• Monitoring stock levels of foreign currency and maintaining minimum quantities
• Performing accurate cash reconciliation and banking
• Minimising risk and mitigating errors
• Supporting the day-to-day operation of the branch and administrative duties
• Ensuring security of the bureau
• Participating in training for personal development
• Adhering to company policies and procedures
• Performing any other duties relevant to the role
• Complying with all health and safety policies
• Treating all employees, customers, and suppliers with dignity and respect

Desired Competencies

• Good accuracy and numerical skills
• Excellent administration and organisational skills
• Effective communication and customer service skills

Desired Experience

• Passionate about travel and tourism
• Problem-solving abilities
• Team player
• Strong organisational and time-management skills

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