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- Tasks: Support tech, troubleshoot issues, and deliver awesome customer service.
- Company: Join Southern Housing, a leader in providing quality housing solutions.
- Benefits: Enjoy hybrid working options and an essential car users allowance.
- Why this job: Be at the heart of tech operations and engage in exciting IT projects.
- Qualifications: No specific experience required; just a passion for tech and problem-solving.
- Other info: This is a 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Sittingbourne – Field-based with hybrid working options The role Join Our Team as an Assistant Field Engineer at Southern Housing! This is offered as a 12 month Fixed Term Contract. Location:Field-based with hybrid working options Allowance:Essential car users allowance provided Are you ready to be at the heart of our business, ensuring our technology runs smoothly across our offices and housing estates? What Youll Do: Support & Troubleshoot: Provide 2nd and 3rd line support, troubleshoot hardware and software issues, and cover service desk peaks. Customer Service: Deliver top-notch customer service and support to colleagues and field staff. Project Involvement: Engage in a variety of IT projects, improving systems, procedures, and our knowledge base. Tech Maintenance: Ensure office technology like printers, meeting rooms, and wall boards are always ready for use. On-Site Assistance: Visi…
Assistant Field Engineer employer: Southern Housing Careers
Contact Detail:
Southern Housing Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Field Engineer
✨Tip Number 1
Familiarize yourself with common hardware and software troubleshooting techniques. Being able to demonstrate your problem-solving skills during the interview will show that you're ready to support and troubleshoot effectively.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves delivering top-notch support to colleagues and field staff, think of examples from your past experiences where you provided excellent service.
✨Tip Number 3
Get involved in IT projects or initiatives, even if they're small. Highlighting your experience in improving systems and procedures can set you apart as a proactive candidate who is eager to contribute.
✨Tip Number 4
Research the technology used in office environments, especially printers and meeting room setups. Showing that you have knowledge about maintaining and troubleshooting these technologies will demonstrate your readiness for the role.
We think you need these skills to ace Assistant Field Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Field Engineer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in IT support, troubleshooting, or customer service. Use specific examples that demonstrate your ability to handle 2nd and 3rd line support effectively.
Showcase Your Technical Skills: List relevant technical skills that align with the job requirements, such as familiarity with hardware and software troubleshooting, project involvement, and maintenance of office technology. Be specific about the tools and technologies you have worked with.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Mention how your skills and experiences make you a great fit for the Assistant Field Engineer position at Southern Housing.
How to prepare for a job interview at Southern Housing Careers
✨Show Your Technical Skills
Be prepared to discuss your experience with troubleshooting hardware and software issues. Highlight specific examples where you successfully resolved technical problems, as this will demonstrate your capability for the role.
✨Emphasize Customer Service Experience
Since delivering top-notch customer service is crucial, share instances where you've gone above and beyond to assist colleagues or clients. This will showcase your commitment to providing excellent support.
✨Discuss Project Involvement
Talk about any IT projects you've been involved in, especially those that improved systems or procedures. This shows your proactive approach and ability to contribute to team goals.
✨Prepare for On-Site Scenarios
Think of potential on-site challenges you might face and how you would address them. Being able to articulate your problem-solving strategies will impress the interviewers.
