HR Operations Advisor in Swindon
HR Operations Advisor in Swindon

HR Operations Advisor in Swindon

Swindon Full-Time 29280 - 40920 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support HR operations by managing queries and casework in a dynamic environment.
  • Company: Join UKRI, a leading organisation dedicated to supporting 6500 employees with innovative HR solutions.
  • Benefits: Enjoy flexible working, 30 days leave, employee discounts, and a strong pension scheme.
  • Why this job: Be part of a collaborative team that values personal development and offers diverse learning opportunities.
  • Qualifications: Relevant HR experience and a CIPD qualification or equivalent skills are essential.
  • Other info: Hybrid working model with on-site collaboration twice a week.

The predicted salary is between 29280 - 40920 £ per year.

HR Operations Advisor £36,650 gross per annum UKRI Band D Full Time Polaris House, Swindon (Hybrid Working) Open Ended Closing date: 2nd June 2025

Job Overview

Do you have experience of working in an operational HR role where no two days are the same? Are you self-motivated, happy to use your own judgement and provide sound support to colleagues at varying levels? If yes, then this role is for you. People are at the centre of all we do. Your role will be varied and fast paced with learning opportunities along the way. As a large team of HR professionals, we strive to provide high quality provisions to c6500 employees across UKRI, by working together and supporting each other.

You will be joining UKRI at an exciting time as we gear up to launching our new HR, Reporting, Accounting and Procurement System. This will bring improved functionality and simplified processes to assist Employees and Managers to self-serve HR first line enquiries.

Our fantastic team is based across several locations. Whilst we work in a hybrid environment, we do require on-site working twice a week as we believe spending time in person and collaborating is important for us as individuals and as a team. We do however understand the balance of work / life pressures; therefore, our team work flexibly around their personal commitments.

Responsibilities

  • Manage day-to-day queries, providing professional, timely, accurate and robust advice and guidance to managers and staff in line with the HR delegation framework on a wide range of HR queries including pay, attendance, working patterns, performance management, etc., providing advice on associated policies and completion of forms as appropriate.
  • Manage or provide support as appropriate on a range of casework including sickness absence, performance management, disciplinary and grievance cases etc.
  • Work closely with colleagues in the HR Operations Team, Strategic HR Business Partners and the HR Centres of Expertise in helping to deliver a consistent and joined-up HR service across the organization.
  • Build effective working relationships with managers and staff and with other HR colleagues to support the maintenance and development of best practice policies and procedures.

About you

Essential:

  • Current, relevant experience working in an operational HR role, ideally in a diverse and demanding environment.
  • Appropriate CIPD Qualification or equivalent skills and knowledge gained from working in an HR role.
  • Excellent written and verbal communication skills including the ability to present information, to persuade, influence, counsel, support or challenge people at all levels, often in sensitive circumstances, and to treat information confidentially.
  • Ability to work on own initiative and to manage own time effectively.

Benefits

We recognise and value our employees as individuals and aim to provide a favourable pay and rewards package! We are committed to supporting employees development and promote a culture of continuous learning!

  • An outstanding defined benefit pension scheme.
  • 30 days annual leave in addition to 10.5 public and privilege days (full time equivalent).
  • Employee discounts and offers on retail and leisure activities.
  • Employee assistance programme, providing confidential help and advice.
  • Flexible working options.

How to Apply

Applicants are required to provide an up-to-date CV and a cover letter outlining their suitability for the role. Further information on how to apply is listed on our careers page.

HR Operations Advisor in Swindon employer: UKRI

UKRI is an exceptional employer, offering a dynamic and supportive work environment in Swindon for the HR Operations Advisor role. With a strong commitment to employee development, a generous benefits package including 30 days of annual leave, and a culture that values collaboration and flexibility, UKRI ensures that its employees thrive both personally and professionally while contributing to meaningful projects that impact thousands across the organisation.
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Contact Detail:

UKRI Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Operations Advisor in Swindon

✨Tip Number 1

Familiarise yourself with the specific HR policies and procedures relevant to UKRI. Understanding their framework will not only help you answer questions confidently but also demonstrate your commitment to aligning with their operational standards.

✨Tip Number 2

Network with current or former employees of UKRI, especially those in HR roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during interviews.

✨Tip Number 3

Prepare to discuss real-life scenarios where you've successfully managed HR queries or casework. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and experience.

✨Tip Number 4

Highlight your ability to work in a hybrid environment. Share examples of how you've effectively collaborated with teams remotely while maintaining productivity, as this is crucial for the role at UKRI.

We think you need these skills to ace HR Operations Advisor in Swindon

Operational HR Experience
CIPD Qualification or Equivalent
Excellent Written Communication Skills
Verbal Communication Skills
Ability to Present Information Effectively
Persuasion and Influencing Skills
Counselling and Support Skills
Confidentiality Management
Time Management
Self-Motivation
Casework Management
Knowledge of HR Policies and Procedures
Relationship Building
Problem-Solving Skills
Adaptability in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in operational HR roles. Focus on specific achievements and responsibilities that align with the job description, such as managing HR queries or supporting casework.

Craft a Compelling Cover Letter: In your cover letter, clearly outline why you are suitable for the HR Operations Advisor role. Use examples from your past experiences to demonstrate your skills in communication, initiative, and handling sensitive situations.

Highlight Your CIPD Qualification: If you have a CIPD qualification or equivalent experience, make sure to mention it prominently in both your CV and cover letter. This is a key requirement for the role and will strengthen your application.

Showcase Your Soft Skills: Emphasise your ability to build effective working relationships and manage your time effectively. Provide examples of how you've successfully influenced or supported colleagues in previous roles, especially in challenging circumstances.

How to prepare for a job interview at UKRI

✨Showcase Your HR Experience

Make sure to highlight your relevant operational HR experience during the interview. Be prepared to discuss specific examples of how you've handled diverse HR queries and casework, as this will demonstrate your capability to thrive in a fast-paced environment.

✨Communicate Effectively

Given the importance of communication in this role, practice articulating your thoughts clearly and confidently. Prepare to present information in a way that can persuade or influence others, especially when discussing sensitive topics.

✨Demonstrate Initiative

The role requires someone who can work independently and manage their time effectively. Be ready to share instances where you've taken the initiative in your previous roles, showcasing your ability to self-motivate and make sound decisions.

✨Build Rapport

Since building effective working relationships is key, think about how you can connect with the interviewers. Show enthusiasm for collaboration and be prepared to discuss how you've successfully worked with colleagues at various levels in the past.

HR Operations Advisor in Swindon
UKRI
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  • HR Operations Advisor in Swindon

    Swindon
    Full-Time
    29280 - 40920 £ / year (est.)

    Application deadline: 2027-05-13

  • U

    UKRI

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