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- Tasks: Analyze data to support business decisions and generate insightful reports.
- Company: Join OCU Group, a leading utility engineering contractor in the UK since 1994.
- Benefits: Enjoy a supportive environment with opportunities for personal development and career growth.
- Why this job: Be part of a fast-growing team that values diversity and empowers employees to succeed.
- Qualifications: Strong analytical skills, advanced Excel, and familiarity with CRM software required.
- Other info: Work closely with internal teams and attend training sessions to enhance your skills.
The predicted salary is between 28800 - 43200 £ per year.
Continuing with OCU Groups significant growth we now have an opportunity for an experienced CRM Data Analyst to join our Business Development team in our Stockport Head Office. Themain purpose of the role will begathering analysing and interpreting data to support the organisation. This role involves generating reports and providing actionable insights and changes that align with the companys strategic objectives. Duties and Responsibilities Managing and interpreting company requirements. To work with and keep the CRM system up to date with all necessary information. Implementing systems to help the optimisation of data efficiency and data quality. Analysing large datasets to identify trends patterns and insights that can inform business decisions. Develop CRM & other systems to improve efficiencies with new processes as needed. Develop & prepare daily reports for the management Executive team and other key stakeholders. Respond to and deal with internal and external communication by email and telephone. Working closely with the internal & external teams to assist with technical issues and queries. Attend any relevant training sessions to ensure you are fully equipped to perform your duties effectively and attend management meetings as required. Undertake any other duties which can be reasonably asked of a manager as required by the operation. Skills and Experience Strong analytical and problemsolving skills. Advanced Excel skills. Familiarity with CRM software ideally Dynamics good IT Knowledge. Proficiency in data analysis tools and software. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Attention to detail and high level of accuracy. Company Background: Established in 1994 OCU Group is one of the fastest growing utility engineering contractors in the UK with a long successful track record in delivering customerfocused civil engineering solutions. Working directly with many of the countrys leading bluechip power water telecoms and rail clients we are looking for the very best talent to join our growing team. We pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environment. We believe that being successful is a choice. We choose to be successful. We are OCU One Company United. We celebrate difference and appreciate diverse backgrounds. We encourage everyone who join us to be themselves at work and create inclusive teams in our workplace.
CRM Data Analyst employer: OCU
Contact Detail:
OCU Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Data Analyst
✨Tip Number 1
Familiarize yourself with the specific CRM software mentioned in the job description, ideally Dynamics. Understanding its functionalities and how it integrates with data analysis will give you a significant edge during the interview.
✨Tip Number 2
Brush up on your advanced Excel skills, as they are crucial for this role. Consider practicing data manipulation techniques and creating complex formulas to demonstrate your proficiency.
✨Tip Number 3
Prepare to discuss your experience with analyzing large datasets. Think of specific examples where your insights led to actionable changes or improvements in previous roles.
✨Tip Number 4
Showcase your communication skills by being ready to explain technical concepts clearly. This is important since you'll be working closely with both internal and external teams, so practice articulating your thoughts effectively.
We think you need these skills to ace CRM Data Analyst
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the CRM Data Analyst position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with data analysis, CRM systems, and any relevant software tools. Use specific examples that demonstrate your analytical skills and problem-solving abilities.
Showcase Communication Skills: Since the role requires excellent written and verbal communication skills, make sure to highlight any experiences where you effectively communicated complex data insights to stakeholders or team members.
Tailor Your Application: Customize your CV and cover letter to reflect the values and culture of OCU Group. Mention how your personal development aligns with their commitment to empowering employees and fostering an inclusive workplace.
How to prepare for a job interview at OCU
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've used your analytical skills in previous roles. Highlight any experience you have with large datasets and the insights you've derived from them.
✨Familiarize Yourself with CRM Software
Since familiarity with CRM software, ideally Dynamics, is crucial for this role, make sure to brush up on your knowledge of these systems. Be ready to discuss how you've utilized CRM tools in past positions.
✨Demonstrate Communication Skills
Excellent written and verbal communication skills are essential. Practice explaining complex data findings in a clear and concise manner, as you may need to present these insights to stakeholders.
✨Emphasize Team Collaboration
This role requires working closely with both internal and external teams. Be prepared to share examples of how you've successfully collaborated with others to solve problems or improve processes.
