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- Tasks: Visit customers to conduct safe and well checks, ensuring their safety and support.
- Company: Join a dedicated team focused on improving lives in the community of Stoke-on-Trent.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Be a voice for those in need and help create safer communities while gaining valuable experience.
- Qualifications: GCSEs in English and Maths, experience with complex needs, and strong communication skills required.
- Other info: Work shifts from 5pm-11pm, with a four on, four off pattern; apply early as interviews are ongoing.
The predicted salary is between 23809 - 33433 £ per year.
As a Community Safe and Well Coach, you’ll visit customers across safe accommodation to complete safe and well checks. You’ll keep their safety at the heart of everything you do, identifying risks and putting the best solutions in place for them.
In this role you’ll work 5pm-11pm on a shift pattern of ‘four on, four off.’
Job requirements:- Visit customers to carry out safe and well checks. You’ll make sure that their safety is paramount and challenge any issues, such as ASB.
- Ensure customers feel welcome when they first move into refuge or the community. You’ll work with them to address their priorities and support with practical things such as benefit claims.
- Create customer focused safety plans and risk management plans to address personal safety.
- Answer the on-call out of hours phone line and respond to any issues or emergencies in both refuge and the community.
- Ensure that all accommodation is secure, and that health and safety standards are met.
- Assess any evident risk or safeguarding issues whilst carrying out your duties and respond appropriately in line with the risk management policy.
- Keep accurate records and notes within Glow’s CRM system.
- Support the Service Manager to meet void targets by turning around rooms ready for new residents.
- Support customers to connect with their community through activities and events, with the aim of reducing loneliness and isolation.
- A good standard of education, for example GCSE English and Maths or equivalent.
- Experience risk assessing and supporting people with complex needs.
- A genuine understanding of people in abusive relationships. You’ll be their voice so you’ll need great communication skills to provide them with the best support to keep them safe.
- Be up to date with current issues, laws and best practice in domestic abuse related areas. Have a knowledge of working within professional boundaries and safeguarding policies.
- Basic ICT skills and experience of Microsoft Office.
- Great problem solving skills and the ability to think quickly on your feet.
- Able to work independently and remotely, being self-motivated with great time management and the ability to prioritise high-risk cases.
- A full UK driving licence and a vehicle suitable for business use.
- DBS check.
Be a catalyst for change and help us impact the way our region addresses abusive relationships. Apply now! We’ll be interviewing as we go so might close the application process early if we find the right person.
Contact Detail:
Honeycomb Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safe & Well Coach
✨Tip Number 1
Familiarise yourself with the local community and the specific challenges they face regarding safety and well-being. Understanding the context in which you'll be working will help you connect better with potential clients and demonstrate your commitment to their needs.
✨Tip Number 2
Network with professionals in the domestic abuse sector or related fields. Attend local events or workshops to meet people who can provide insights into the role and may even refer you to opportunities within their organisations.
✨Tip Number 3
Stay updated on current laws and best practices related to domestic abuse and safeguarding. This knowledge will not only prepare you for the role but also show your dedication to providing the best support for those in need during interviews.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully managed risk or supported individuals with complex needs. Sharing these experiences will highlight your problem-solving skills and ability to think on your feet, which are crucial for this position.
We think you need these skills to ace Community Safe & Well Coach
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Community Safe & Well Coach. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: Emphasise any previous experience you have in risk assessment, supporting individuals with complex needs, or working within safeguarding policies. Use specific examples to demonstrate your skills and understanding of domestic abuse issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your commitment to safety. Address how your skills and experiences make you a suitable candidate for this role, and mention your ability to work independently and manage time effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Honeycomb Group
✨Show Your Understanding of the Role
Make sure to demonstrate your understanding of what it means to be a Community Safe & Well Coach. Discuss your knowledge of risk assessment and how you would approach supporting individuals in abusive relationships.
✨Highlight Your Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with vulnerable individuals in the past. This will show that you can be their voice and provide the support they need.
✨Be Prepared for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to think on your feet. Practice responding to potential situations you might face while working with customers in safe accommodation.
✨Demonstrate Your Commitment to Safety
Emphasise your commitment to safety and well-being. Be ready to discuss how you would create safety plans and manage risks, ensuring that the customers' safety is always at the forefront of your actions.
