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- Tasks: Manage email marketing and social media for a luxury travel operator.
- Company: Join a prestigious luxury tour operator based in central London.
- Benefits: Enjoy hybrid work, £1,000 travel credit, 23 days holiday, and wellness perks.
- Why this job: Step up your career in a dynamic role with creative control and impactful strategies.
- Qualifications: Experience in CRM and social media management within the travel industry is essential.
- Other info: Opportunity for personal growth with paid learning programs and worldwide travel discounts.
The predicted salary is between 36000 - 60000 £ per year.
Required for this luxury tour operator with an office based in central London. Homebased or hybrid is fine. CRM and Social Media Management experience is a must within travel, ideally from a similar type of operator. It would be a perfect opportunity for a Senior CRM executive looking to make a step up or a CRM Manager looking to have more control of social media strategy.
Salary: 45/55k plus great bonus and benefits.
CRM and Social Media Manager's duties:
- The role will be to look after the company's email marketing programme and also its social media activity.
- Stand alone position reporting into the head of marketing.
- Customer contact plan development.
- Email programme delivery.
- Customer database management.
- Define and develop the organic social media content strategy.
- Paid social media delivery.
- KPI reporting.
CRM and Social Media Manager's skills required:
- CRM and social media management experience within travel is a must, ideally for a luxury travel company, or a senior executive looking to step up.
- Good analytical skills and proficiency in using tools such as Zoho, Hootsuite, GA4 and the Meta platforms.
- Significant multi-channel CRM campaign experience.
- Excellent analytical skills.
Additional information:
- Happy with hybrid or homebased.
- Personal travel credit of £1,000.
- 23 days of paid holiday plus birthday off.
- Additional volunteering days off.
- Annual mental wellness spa day.
- Contributory pension.
- Paid learning programs.
- Worldwide travel discounts for friends and family.
- Up to a 10% bonus.
If you are interested in the above role please apply online or send your CV to (url removed).
CRM manager employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM manager
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and social media management, especially within the luxury travel sector. This knowledge will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the travel industry, particularly those who work in CRM and social media roles. Attend relevant events or join online forums to connect with potential colleagues and learn about the latest opportunities.
✨Tip Number 3
Showcase your analytical skills by preparing examples of how you've used data to drive successful CRM campaigns in the past. Be ready to discuss specific tools like Zoho and Hootsuite that you've used to achieve results.
✨Tip Number 4
Research the company’s current social media presence and email marketing strategies. Being able to discuss their existing efforts and suggest improvements can set you apart as a proactive candidate who is genuinely interested in the role.
We think you need these skills to ace CRM manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your CRM and social media management experience, particularly within the travel industry. Use specific examples that demonstrate your skills in email marketing and social media strategy.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury travel and your understanding of the role. Mention how your previous experiences align with the responsibilities listed in the job description, such as customer database management and KPI reporting.
Highlight Relevant Skills: Emphasise your analytical skills and proficiency with tools like Zoho, Hootsuite, and GA4. Provide examples of successful multi-channel CRM campaigns you've managed to demonstrate your capability.
Show Enthusiasm for the Company: Research the luxury tour operator and mention why you are excited about the opportunity to work with them. This could include their values, mission, or any unique offerings that resonate with you.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your CRM Experience
Make sure to highlight your previous experience in CRM management, especially within the travel sector. Be prepared to discuss specific campaigns you've managed and the results they achieved.
✨Demonstrate Social Media Savvy
Since the role involves social media strategy, come equipped with examples of successful social media campaigns you've executed. Discuss how you developed content strategies and engaged audiences effectively.
✨Know Your Tools
Familiarise yourself with the tools mentioned in the job description, such as Zoho, Hootsuite, and GA4. Be ready to explain how you've used these tools to analyse data and improve campaign performance.
✨Prepare for KPI Discussions
Understand key performance indicators relevant to CRM and social media. Be ready to discuss how you measure success and what metrics you focus on to drive improvements in your campaigns.
