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For Companies At a Glance
- Tasks: Manage customer accounts and ensure satisfaction through effective communication.
- Company: Join Stobart, a top player in UK logistics, known for its strong culture and values.
- Benefits: Enjoy flexible working options and great perks that enhance your work-life balance.
- Why this job: Be part of a thriving team where your contributions are valued and impactful.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This role offers a fantastic opportunity to grow within a supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UK's best known brands across core consumer and retail sectors.
At Culina we have a winning culture; we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!
Customer Controller employer: Culina Group Limited
Contact Detail:
Culina Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Controller
✨Tip Number 1
Familiarise yourself with the logistics and transport industry, especially focusing on ambient transport. Understanding the key players and trends will help you speak confidently about the sector during interviews.
✨Tip Number 2
Network with professionals in the logistics field. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at Culina.
✨Tip Number 3
Research Culina Group's values and culture. Be prepared to discuss how your personal values align with theirs, as cultural fit is crucial for them. This will show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 4
Prepare specific examples from your past experiences that demonstrate your skills in customer control and relationship management. Being able to articulate these examples clearly will set you apart during the interview process.
We think you need these skills to ace Customer Controller
Some tips for your application 🫡
Understand the Role: Read the job description for the Customer Controller position carefully. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the requirements of the Customer Controller role. Use specific examples from your past work to demonstrate your capabilities.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the company culture at Culina Group. Mention how your values align with theirs and express your enthusiasm for the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Culina Group Limited
✨Understand the Company Culture
Before your interview, take some time to research Stobart and the Culina Group. Familiarise yourself with their values and culture, as they emphasise a winning environment where employees feel valued and inspired. This will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
As a Customer Controller, your ability to manage customer relationships is crucial. Prepare examples from your past experiences that demonstrate your skills in handling customer queries, resolving issues, and maintaining satisfaction. Be ready to discuss how you can contribute to their reputation for excellent service.
✨Prepare for Behavioural Questions
Expect behavioural questions that assess how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you provide clear and concise answers that highlight your problem-solving abilities and teamwork.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or company goals. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
