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- Tasks: Help customers upgrade their systems while providing top-notch service and support.
- Company: Join a successful international company expanding its operations across the UK.
- Benefits: Enjoy remote work flexibility with only two office days each month.
- Why this job: Be part of a dynamic team, build relationships, and make a real impact on customer satisfaction.
- Qualifications: Fluent in French, with customer service experience and strong communication skills.
- Other info: Ideal for those who thrive under pressure and love helping others.
The predicted salary is between 15600 - 18240 £ per year.
Candidates must be located in the UK to be considered and will be required to commute to the office 2 days every calendar month, working from home the rest of the time.
Salary: up to £26,000 per annum
Ref: 5477F3
The Company: Successful international company expanding operations across the UK.
Main Duties: You will be responsible for the smooth system upgrade process in Europe by replacing all customers' old units as they reach obsolescence, minimising customer disruption, maintaining retention targets, and keeping the team leader updated on progress.
The Role:
- Verifying booking details with customers and scheduling upgrade appointments
- Recording communications in the company's CRM system
- Ensuring customers are called back in a timely manner
- Building lasting relationships through great customer service
- Managing daily targets to ensure timely completion of unit replacement
- Coordinating with installers and managing their schedules
- Minimising loss of customers by monitoring the upgrade process closely
- Flagging up at risk accounts
The Candidate:
- Completely fluent in French (Written & spoken)
- Previous experience in Customer service essential
- Sales mindset would be ideal
- Excellent communication & interpersonal skills
- Strong organisational skills
- Ability to work independently
- Capable of showing empathy and keeping calm when under pressure
Salary: up to £26,000 per annum
French speaking Internal Sales Advisor employer: French Selection
Contact Detail:
French Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French speaking Internal Sales Advisor
✨Tip Number 1
Brush up on your French language skills, especially in a business context. Being fluent is essential, so practice speaking and writing in French to ensure you can communicate effectively with customers.
✨Tip Number 2
Familiarise yourself with CRM systems, as you'll be using one in this role. Understanding how to navigate and utilise these systems will give you an edge during the interview process.
✨Tip Number 3
Prepare examples of your previous customer service experiences. Think about specific situations where you demonstrated excellent communication skills or resolved conflicts, as these will be key in showcasing your suitability for the role.
✨Tip Number 4
Research the company and its operations in the UK. Understanding their business model and recent developments will help you engage in meaningful conversations during interviews and show your genuine interest in the position.
We think you need these skills to ace French speaking Internal Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any sales-related roles. Emphasise your fluency in French, as this is a key requirement for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships. Mention specific examples of how you've successfully managed customer interactions in the past.
Highlight Relevant Skills: In your application, focus on skills such as organisation, communication, and empathy. Provide examples of how you've demonstrated these skills in previous roles, especially under pressure.
Follow Application Instructions: Ensure you apply through the French Selection website using the job reference 5477F3. Double-check that all required documents are included and that your application is submitted before the deadline.
How to prepare for a job interview at French Selection
✨Brush Up on Your French
Since the role requires fluency in French, make sure to practice your language skills before the interview. Be prepared to answer questions and engage in conversation in French to demonstrate your proficiency.
✨Showcase Your Customer Service Skills
Highlight your previous experience in customer service during the interview. Prepare examples of how you've successfully handled customer queries or resolved issues, as this will be crucial for the role.
✨Demonstrate Your Organisational Skills
The position involves managing schedules and coordinating with installers. Be ready to discuss how you prioritise tasks and manage your time effectively, especially when under pressure.
✨Prepare Questions About the Company
Research the company and its operations in the UK. Prepare thoughtful questions that show your interest in their expansion and how you can contribute to their success, particularly in maintaining customer relationships.
