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- Tasks: Supervise drivers and manage fleet operations while ensuring top-notch customer service.
- Company: Join a dynamic organisation focused on transport operations in Teesside.
- Benefits: Enjoy a competitive salary, flexible part-time hours, and opportunities for professional growth.
- Why this job: Be a key player in enhancing customer relationships and driving operational success.
- Qualifications: Experience in logistics, strong leadership skills, and CPC qualifications preferred.
- Other info: Immediate hire for a 12-month interim role, working just three days a week.
The predicted salary is between 27000 - 36000 £ per year.
Salary: up to £45,000 – pro rata
Type: 3 days per week – interim 12 months
Location: Teesside – Middlesbrough
Immediate hire
This is an excellent opportunity to join an organisation in a Transport Operation Supervisor part-time role. You will have responsibility for drivers, fleet management & planning and be the main point of contact for customers.
Key Areas:
- Ideally - CPC qualifications
- Leadership, People & fleet Management – small fleet of 10 Vehicles
- Customer Service / Client Management
- Maximising commercial opportunities and contract growth
- Compliance
The key responsibilities:
- Driver Management - effective performance management, coach & support
- Hold disciplinary and grievance hearings in line with company policies.
- Manage MPG performance and driving efficiency records, implement improvement actions where required.
- Responsibility for your fleet WTD & Tachograph Infringements.
- Manage health & safety investigations
- Monitor and review fleet ensuring vehicle maintenance is planned effectively
- Customer – develop and maintain productive relationships with regional customer sites and representatives.
- Act as main point of contact on a regional level to develop and exceed customer expectations.
- Customer Service – Responsible for the delivery of a high standard of Customer Service against agreed targets.
- Sales maximisation – Responsible for continual sales maximisation by means of regular contact with all customers.
- Team management – Drivers
- Leadership & Management - Responsible for all aspects of L&M. Performance Management, coaching, mentoring, engagement, development & communication.
- Adherence to all maintenance related activity working closely with the operations team to achieve full compliance
Person Specification:
- Previous experience of working within a supply chain logistics environment
- Previous experience of FMCG multi customer operation
- Good analytical and numerical skills
- Good knowledge of Microsoft / Excel applications
Transport Operations Supervisor: 3 days per week employer: Found Consultancy
Contact Detail:
Found Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Operations Supervisor: 3 days per week
✨Tip Number 1
Familiarise yourself with the latest trends in transport operations and fleet management. Understanding current challenges and innovations in the industry can help you stand out during discussions.
✨Tip Number 2
Network with professionals in the logistics and transport sector. Attend industry events or join relevant online forums to connect with others who might provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved performance and customer satisfaction.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their goals and demonstrating your enthusiasm for their mission can make a positive impression.
We think you need these skills to ace Transport Operations Supervisor: 3 days per week
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport operations, fleet management, and customer service. Use specific examples that demonstrate your leadership skills and ability to manage a small fleet effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your experience with driver management, compliance, and customer relationship development. Show enthusiasm for the role and the company.
Highlight Relevant Qualifications: If you have CPC qualifications or any other relevant certifications, make sure to mention them prominently in your application. This will show that you meet the essential criteria for the role.
Showcase Analytical Skills: Since good analytical and numerical skills are required, consider including examples of how you've used these skills in previous roles. This could be related to managing MPG performance or improving driving efficiency.
How to prepare for a job interview at Found Consultancy
✨Showcase Your Leadership Skills
As a Transport Operations Supervisor, you'll be responsible for managing a small fleet and leading a team of drivers. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific examples of performance management or coaching you've conducted.
✨Demonstrate Customer Service Expertise
Since the role involves being the main point of contact for customers, it's crucial to highlight your customer service skills. Share examples of how you've developed and maintained productive relationships with clients, and how you've exceeded their expectations in past roles.
✨Understand Compliance and Safety Regulations
Familiarise yourself with relevant transport compliance and health & safety regulations. Be ready to discuss how you've managed compliance in previous positions, including handling disciplinary actions and ensuring adherence to maintenance activities.
✨Prepare for Technical Questions
Given the analytical nature of the role, expect questions related to fleet management, MPG performance, and driving efficiency. Brush up on your knowledge of Microsoft Excel and be prepared to discuss how you've used data to drive improvements in past operations.
