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- Tasks: Lead the Lettings team and manage the entire letting process.
- Company: Join an award-winning independent estate agent with a strong reputation.
- Benefits: Enjoy a competitive salary, profit share, and local discounts.
- Why this job: Be part of a dynamic team that values professionalism and expertise.
- Qualifications: Strong interpersonal skills and property management experience required.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 31000 - 50000 £ per year.
My client is a leading, independent estate agent and proud to be an award-winning member of The Guild of Property Professionals. They manage a substantial number of residential properties throughout Tunbridge Wells, Crowborough, Heathfield, Tonbridge and Southborough and the surrounding areas. They also have a strong sales department covering these areas. They believe that their core strengths lie with the teams of people that work for them, and that’s one of the reasons their amazing Lettings & Management team have been able to build a solid reputation for professionalism and expertise. They are now looking to appoint an experienced Lettings Manager for their Lettings & Management Department to continue and build on this success.
You’ll be responsible for running the department, including:
- Managing the Lettings team
- Carrying out line manager duties, including day-to-day support, recruitment and training
- Overseeing the letting process
- Advertising
- Tenant screening
- Finalising lease agreements
- Conducting property viewings
- Organising property inspections and inventories
- Responding to enquiries and maintenance requests
- Coordinating property maintenance and repairs
- Ensuring compliance with rental policies, lease agreements and legal requirements
- Monitoring of rental payments
- Maintaining accurate records, including associated departmental admin
Essential skills:
- Strong interpersonal skills and the ability to build professional relationships with all stakeholders including landlords, tenants, contractors
- Excellent verbal and written communication
- Administrative ability related to property management
- Ability to work under pressure, be flexible and multi-task
- Deliver exceptional customer service
- Manage and inspire your team
- Driving licence and car
Preferable:
- ARLA membership
- Knowledge of the local area
- Knowledge of proptech solutions, such as Fixflo and Goodlord
Hours of work:
- 5 day working week Monday – Friday 8.50am – 5.30pm (with 60 minutes unpaid lunch break)
- Saturdays 8.50am – 4.30pm (with 60 minutes unpaid lunch break)
Package on offer:
- Basic Salary £31,000 per annum (depending on experience)
- Car allowance £250 p/m (£3,000 pa)
- OTE £50,000 + per annum
- Profit share paid every 6 months
- Uncapped earning potential for mortgage referrals
Benefits:
- Business mileage
- 21 days plus BHs holiday allowance (23 days after 5 years)
- Full time including every other Saturday (with a weekday off in lieu)
- TN Card – local business discount card scheme
- Birthday off each year
- Health Care cash back scheme
- Free parking available but not guaranteed
Contact Detail:
AMR Group - SE London and Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Familiarise yourself with the local property market in Tunbridge Wells and surrounding areas. Understanding the nuances of the local rental landscape will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property management sector. Attend local property events or join relevant online forums to connect with others in the industry, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership skills by discussing any previous experience managing teams or projects. Prepare examples that highlight your ability to inspire and support a team, as this is crucial for the Lettings Manager role.
✨Tip Number 4
Research proptech solutions like Fixflo and Goodlord, as familiarity with these tools can set you apart from other candidates. Being knowledgeable about technology in property management shows you're forward-thinking and adaptable.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and lettings. Emphasise your interpersonal skills, team management experience, and any specific achievements in previous roles that align with the responsibilities of a Lettings Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the property industry. Mention your understanding of the local area and how your skills can contribute to the success of the Lettings & Management Department.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, administrative abilities, and experience with property management software. If you have ARLA membership or knowledge of proptech solutions, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the lettings industry.
How to prepare for a job interview at AMR Group - SE London and Kent
✨Showcase Your Leadership Skills
As a Lettings Manager, you'll be responsible for managing a team. Be prepared to discuss your previous leadership experiences, how you motivate your team, and any successful strategies you've implemented in the past.
✨Demonstrate Your Knowledge of the Local Market
Familiarise yourself with the property market in Tunbridge Wells and surrounding areas. Be ready to discuss current trends, rental prices, and what makes these locations appealing to tenants and landlords alike.
✨Highlight Your Customer Service Experience
Exceptional customer service is key in this role. Prepare examples of how you've handled difficult situations with clients or tenants, showcasing your problem-solving skills and ability to maintain professionalism under pressure.
✨Prepare for Compliance Questions
Understanding legal requirements and compliance in property management is crucial. Brush up on relevant laws and regulations, and be ready to explain how you ensure compliance in your previous roles.
