At a Glance
- Tasks: Support academic quality management and enhancement across two study centres in Leeds.
- Company: Join Study Group, a leading international education provider dedicated to student success.
- Benefits: Enjoy a competitive salary, diverse work environment, and opportunities for professional development.
- Why this job: Be part of a collaborative team that impacts students' futures and fosters a supportive learning environment.
- Qualifications: Level 3 qualification or equivalent experience; administrative background preferred.
- Other info: Flexible working locations in Leeds and a commitment to diversity and inclusion.
The predicted salary is between 22000 - 27500 £ per year.
Contract type: Full Time (37.5 hours) – Fixed Term (27/04/2026)
Location: Leeds, Leeds International Study Centre
Salary: up to £27,500 per annum
The purpose of the role is to support the management of academic quality and enhancement of provision across two centres: Leeds Beckett University International Study Centre and Leeds International Study Centre. You will need to be organised, with strong ICT skills, an administrative background, have an excellent attention to detail and a willingness to work at multiple locations in Leeds.
ABOUT THE ROLE
- Familiarise oneself with quality procedures and processes used in Centre.
- Mapping local and standard operating procedures against the QAA Quality Code Expectations.
- Assisting with the implementation and administration of academic quality processes to ensure compliance with external bodies.
- Managing and maintaining all definitive Centre documents (e.g. Centre Handbook, Programme and Module specifications) ensuring all information is available to stakeholders and is accessible, accurate and trustworthy.
- Working with university partners to ensure a cooperative and collaborative relationship in maintaining quality standards.
- Assisting with production of review documents such as student surveys.
- Production of specified data sets, analysis and evaluation for inclusion in reports considered by committees and groups supported by this role.
- Providing administrative support for Complaints, Disciplinaries and Appeals.
- Checking all assessments have been internally and externally moderated and escalate to Head of Quality and Enhancement if any concerns.
- Ensuring the secure storing and archiving of exam papers and assessment briefs.
- Supporting with the recruitment of external examiners and external panel members.
- Ensuring provision of relevant documentation to external examiners and link tutors.
- Ensuring that all reports of external scrutiny processes are received by the appropriate committee or group for consideration.
- Providing support related to quality and standards matters in the context of the Centre Action Plan.
- Providing administrative support for the production of documentation for course/module changes and (re)approval.
- Providing administrative support for the delivery of internal training/CPD for staff at the ISC and the induction of new staff.
- Documenting themes from observation records and appraisals for follow up.
- Supporting the Head of Quality and Enhancement by minute taking and logging actions at relevant quality committees.
- Supporting / deputising for the Head of Quality and Enhancement.
- Building strong working relationships with internal and external colleagues.
- Fostering productive relationships with the student body.
- Assisting with the induction process and arrivals.
- Promoting and safeguarding the welfare of students with whom you come into contact.
- Any other duties as required by the Head of Department and Senior Leadership Team.
ABOUT YOU
- Level 3 Qualification (or equivalent experience).
- Experience of working within administration.
- Experience of working in an academic setting in a student facing role (Desirable).
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Contact Detail:
Study Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality and Enhancement Administrator
✨Tip Number 1
Make sure to research the quality assurance processes and standards relevant to the role. Familiarising yourself with the QAA Quality Code Expectations will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Network with current or former employees of Study Group or similar institutions. Engaging in conversations about their experiences can provide valuable insights into the organisational culture and expectations for the Quality and Enhancement Administrator role.
✨Tip Number 3
Prepare to demonstrate your ICT skills by being ready to discuss specific software or tools you've used in previous administrative roles. Highlighting your proficiency in data management and document handling will be crucial.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will illustrate your ability to handle the diverse responsibilities outlined in the job description.
We think you need these skills to ace Quality and Enhancement Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Quality and Enhancement Administrator position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience: Emphasise any administrative experience you have, particularly in an academic setting. Mention specific examples where you've demonstrated strong organisational skills, attention to detail, and ICT proficiency.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're passionate about supporting academic quality and enhancement. Use this opportunity to showcase your understanding of quality procedures and your ability to work collaboratively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Study Group
✨Know Your Quality Procedures
Before the interview, make sure you familiarise yourself with the quality procedures and processes relevant to the role. Understanding the QAA Quality Code Expectations will show your commitment to maintaining high standards.
✨Highlight Your Organisational Skills
As the role requires strong organisational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the demands of the position.
✨Showcase Your ICT Proficiency
Since strong ICT skills are essential for this role, be ready to talk about your experience with various software and tools. Mention any relevant systems you've used in previous administrative roles to highlight your technical capabilities.
✨Build Rapport with Interviewers
During the interview, focus on building a good rapport with your interviewers. Show enthusiasm for the role and the organisation, and be sure to ask insightful questions about their quality enhancement initiatives to demonstrate your genuine interest.