Sales Assistant

Sales Assistant

Stafford Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive sales, engage customers, and maintain a trendy store environment.
  • Company: Join Claire's, a brand focused on self-expression and creativity in fashion.
  • Benefits: Enjoy an epic employee discount and real opportunities for career growth.
  • Why this job: Be part of a fun, fast-paced team that values your personality and creativity.
  • Qualifications: Must be customer-focused, organised, and passionate about fashion trends.
  • Other info: Claire's is committed to diversity and will accommodate applicants' needs.

The predicted salary is between 20000 - 30000 £ per year.

Join the team. Drive Sales. Be the Most You! At Claire's, we're all about self-expression, creativity, and bringing the latest trends to life for our customers. If you thrive in a fast-paced retail environment, love engaging with customers, and have a passion for driving sales, this is the perfect opportunity for you!

Responsibilities

  • Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
  • Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
  • Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts that make browsing fun and effortless.
  • Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
  • Brand Representation: Showcase Claire's products and services. Stay plugged into the latest fashion and social media trends to help customers find their perfect style. Use your knowledge to suggest products and boost sales.
  • Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and assist in exciting promotional activities that showcase the best of Claire's.
  • Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media, turning their Claire's haul into the next viral moment.

About You

  • Sales-Obsessed Energy: You love the thrill of making a sale, hitting goals, and turning browsers into buyers.
  • Social & Digital Savvy: You know what's trending, what's viral, and how to translate that into an amazing customer experience.
  • Customer-First Mentality: You get people, and you love making them feel confident and empowered.
  • Ready to Hustle: You're organized, self-motivated, and always looking for ways to level up.

Job Requirements

  • You can conduct piercings, while demonstrating patience and empathy, particularly with young or anxious customers.
  • You know how to operate a Point of Sale (POS) system efficiently.
  • You can stand during scheduled shifts and lift/maneuver 11-35kg (25-75lbs).
  • You can bend, stoop, twist, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
  • You possess strong verbal and written communication skills.
  • You have a strong grasp of mathematics and reading comprehension.
  • You have a passion for fashion and an interest in the latest trends.
  • You can create a curated fashion look with product during your shift.

Perks and Benefits

  • Epic Employee Discount: Score the latest accessories at an amazing discount!
  • Career Glow-Up: Real opportunities for promotions and career growth.
  • Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment where your personality shines.

Candidate Journey

Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in one of our stores. This will provide you with the opportunity to showcase your passion for customer service, teamwork, and self-expression, while also giving us a chance to get to know you better.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Sales Assistant employer: Claire's

At Claire's, we pride ourselves on fostering a vibrant and inclusive work culture where creativity and self-expression thrive. As a Sales Assistant, you'll enjoy fantastic employee discounts, real opportunities for career advancement, and the chance to work in a fun, fast-paced environment that celebrates individuality. Join us in bringing the latest trends to life while making meaningful connections with customers in a supportive team atmosphere.
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Contact Detail:

Claire's Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Familiarise yourself with the latest fashion trends and accessories that Claire's offers. Being knowledgeable about current styles will help you engage customers effectively and demonstrate your passion for the brand.

✨Tip Number 2

Practice your customer service skills by role-playing different scenarios. This will prepare you for the face-to-face interview, allowing you to showcase your ability to connect with customers and create a positive shopping experience.

✨Tip Number 3

Get comfortable with the idea of conducting piercings, as this is a key responsibility. Research best practices and aftercare tips so you can confidently discuss them during your interview.

✨Tip Number 4

Showcase your enthusiasm for teamwork and collaboration. Think of examples from your past experiences where you motivated others or contributed to a positive team environment, as this aligns with the role's requirements.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Sales Techniques
Point of Sale (POS) Operation
Communication Skills
Mathematical Proficiency
Fashion Knowledge
Visual Merchandising
Team Collaboration
Organisational Skills
Social Media Savvy
Empathy and Patience
Problem-Solving Skills
Attention to Detail
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use keywords from the job description, such as 'sales goals', 'customer experiences', and 'team collaboration' to catch the hiring manager's attention.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've driven sales or created positive customer experiences in previous roles.

Showcase Your Personality: Claire's values self-expression and creativity. Let your personality shine through in your application. Use a friendly tone and share your enthusiasm for the brand and its products.

Prepare for the Interview: If selected for an interview, be ready to discuss your sales strategies and how you would engage with customers. Think of examples where you've successfully upsold products or created memorable customer interactions.

How to prepare for a job interview at Claire's

✨Show Your Sales Passion

Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully engaged customers in the past and driven sales, as this aligns perfectly with the role's focus on crushing sales goals.

✨Demonstrate Customer-Centricity

Highlight your customer-first mentality by discussing how you’ve made customers feel valued and empowered in previous roles. Be prepared to share stories that showcase your ability to connect with people, especially in a retail environment.

✨Stay Trendy and Informed

Since the role involves staying updated on fashion trends, come prepared with knowledge about current accessories and styles. Mention any social media platforms you follow for trends, as this shows your digital savvy and passion for fashion.

✨Prepare for Practical Scenarios

Be ready to discuss how you would handle specific situations, such as conducting a piercing or managing a busy store environment. This will demonstrate your readiness to hustle and your ability to maintain a positive atmosphere for both customers and team members.

Sales Assistant
Claire's
Location: Stafford

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