Part Time Food & Beverage Server (16hrs)

Part Time Food & Beverage Server (16hrs)

Edinburgh Part-Time No home office possible
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At a Glance

  • Tasks: Serve food and beverages while ensuring an exceptional guest experience.
  • Company: Join Sheraton, a global leader in hospitality since 1937, part of Marriott International.
  • Benefits: Enjoy competitive pay, free meals, holiday perks, and discounts on hotel stays and spa treatments.
  • Why this job: Be part of a passionate team delivering world-class service in a vibrant, luxury environment.
  • Qualifications: Previous experience in food & beverage service, excellent English skills, and a flexible approach required.
  • Other info: Opportunities for career growth and involvement in community activities await you!

When you join the Sheraton family, you become a member of its global community. We have been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you are a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.

We are currently recruiting for an experienced 16 Hour F&B Server to join our Restaurant Team at the Sheraton Grand Hotel & Spa. Working in our One Square Restaurant, you will be expected to cover a variety of shifts including evenings and weekends. Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels.

Essential Functions:
  • To work with the Food & Beverage team to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction.
  • To be prepared to work all shifts within the outlets to create a fully multi-skilled and productive Food and Beverage team.
  • Provide excellent guest service by discovering all of our guests' needs and acting on these needs promptly, effectively and with confidence.
  • Work across all areas of Food & Beverage to ensure that guest expectations are exceeded and standards are consistently maintained.
  • Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
  • To be fully conversant with all restaurant policies and procedures.
  • When fully competent, to work with the Manager and Lead Servers to provide effective on-job training and coaching of new staff to help develop a highly skilled and motivated team, committed to both Hotel and departmental goals.
Requirements:
  • Food & Beverage Service Experience required.
  • Previous experience, preferably 2 years, in a customer-facing role within a luxury five-star environment a distinct advantage.
  • Excellent written and spoken English.
  • Flexible and adaptable approach to working hours.
  • Impeccable personal presentation.
  • Must be well organized and IT literate.
  • Knowledge of booking systems essential such as OpenTable.
  • Knowledge of Outlook is essential.
  • Good telephone manner.

You will join a fun-loving and passionate team who excel in delivering world-class standards and live and breathe the brand's standards.

So why work for the world's largest hospitality company? A competitive salary plus free meals whilst on duty. 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service. Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction. 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels! Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub. 50% off Spa Treatments and £50 gym membership within our One Spa! 24/7 and employee healthcare plan with access to Mental Healthcare first aiders. Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities. Many more benefits; however, most importantly, we will help you grow and develop you as an individual.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Part Time Food & Beverage Server (16hrs) employer: Sheraton Grand Hotel & Spa, Edinburgh

Joining Sheraton Grand Hotel & Spa means becoming part of a prestigious 5-star establishment in the heart of Edinburgh, where you will thrive in a vibrant and inclusive work culture. With competitive salaries, generous holiday allowances, and extensive employee benefits including discounts on dining and spa services, we prioritise your well-being and professional growth. As a member of our passionate team, you'll have the opportunity to develop your skills and advance your career within the world's largest hospitality company, all while delivering exceptional guest experiences.
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Contact Detail:

Sheraton Grand Hotel & Spa, Edinburgh Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part Time Food & Beverage Server (16hrs)

✨Tip Number 1

Familiarise yourself with the Sheraton brand and its values. Understanding their commitment to guest satisfaction and community will help you align your responses during any interviews or conversations with the team.

✨Tip Number 2

Highlight your previous experience in luxury environments. Be ready to share specific examples of how you've provided exceptional service, as this is crucial for a role in a five-star hotel.

✨Tip Number 3

Demonstrate your flexibility and adaptability. Since the role requires working various shifts, be prepared to discuss your availability and willingness to cover different hours, especially evenings and weekends.

✨Tip Number 4

Showcase your teamwork skills. The job involves working closely with others, so be ready to talk about how you've successfully collaborated with colleagues in past roles to enhance guest experiences.

We think you need these skills to ace Part Time Food & Beverage Server (16hrs)

Food & Beverage Service Experience
Customer Service Skills
Excellent Communication Skills
Flexibility and Adaptability
Impeccable Personal Presentation
Organisational Skills
IT Literacy
Knowledge of Booking Systems (e.g., OpenTable)
Proficiency in Microsoft Outlook
Good Telephone Manner
Teamwork and Collaboration
Attention to Detail
Problem-Solving Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage service, especially in luxury environments. Emphasise any customer-facing roles and specific skills that align with the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to deliver excellent guest service. Mention your adaptability and willingness to work flexible hours, as these are key for this role.

Highlight Relevant Skills: In your application, clearly outline your knowledge of booking systems like OpenTable and your IT literacy. Mention your excellent communication skills and personal presentation, as these are crucial for the position.

Show Enthusiasm for the Brand: Express your excitement about joining the Sheraton family and contributing to their mission of creating a sense of belonging. This can set you apart from other candidates who may not convey the same level of enthusiasm.

How to prepare for a job interview at Sheraton Grand Hotel & Spa, Edinburgh

✨Showcase Your Customer Service Skills

As a Food & Beverage Server, your ability to provide excellent guest service is crucial. Prepare examples from your previous roles where you went above and beyond to meet customer needs, especially in a luxury environment.

✨Demonstrate Flexibility

The role requires working various shifts, including evenings and weekends. Be ready to discuss your availability and how you can adapt to the demands of the job, showing that you're a team player who can handle a dynamic schedule.

✨Familiarise Yourself with Restaurant Policies

Understanding the restaurant's policies and procedures is key. Research Sheraton's values and standards, and be prepared to discuss how you would uphold these in your role, ensuring guest satisfaction is always a priority.

✨Highlight Your IT Literacy

Knowledge of booking systems like OpenTable and proficiency in Outlook are essential for this position. Be ready to talk about your experience with these tools and how they can help streamline operations and enhance guest experiences.

Part Time Food & Beverage Server (16hrs)
Sheraton Grand Hotel & Spa, Edinburgh
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