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- Tasks: Lead and support service managers to deliver high-quality care for adults with autism and learning disabilities.
- Company: Join a dedicated organisation focused on providing exceptional care and support services.
- Benefits: Enjoy opportunities for professional development and a chance to make a real impact in the community.
- Why this job: Be part of a passionate team committed to improving lives and promoting independence.
- Qualifications: Must have experience in adult social care and a Level 5 Diploma in Leadership for Health & Social Care.
- Other info: CQC registration is preferred; driving licence required.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for an experienced Operations Manager to oversee six CQC-registered services supporting adults with Autism, Learning Disabilities, and behaviours that challenge. This leadership role is ideal for someone who is passionate about high-quality care and has a strong track record in coaching and developing service teams.
About the Role:
As the CQC Registered Manager, you will lead and support four Service Managers, ensuring the effective delivery of person-centred care across multiple services. You will be responsible for regulatory compliance, staff development, and driving continuous service improvement.
Key Responsibilities:
- Hold CQC registration for supported living services
- Lead, support, and coach 4 Service Managers to drive quality and team performance
- Ensure all services meet regulatory, contractual, and organisational standards
- Promote independence, choice, and well-being for individuals supported
- Implement robust systems for safeguarding, health & safety, and risk management
- Build and maintain strong relationships with external stakeholders and commissioners
- Oversee staffing levels, recruitment, and retention strategies
- Conduct audits and implement improvement plans across services
- Take part in the senior leadership on-call rota
About You:
- Experience as a Registered Manager in adult social care
- Strong background in services for autism, learning disabilities, and behaviours that challenge
- Excellent leadership, coaching, and people development skills
- In-depth knowledge of CQC regulations, safeguarding, and best practice frameworks
- Effective communicator with strong organisational and IT skills
- Full UK driving licence and access to a vehicle
Qualifications:
- Level 5 Diploma in Leadership for Health & Social Care (or equivalent – essential)
- Current or recent CQC registration preferred
Ready to lead a dynamic team and make a real difference in adult social care? Apply now with your CV or get in touch for a confidential discussion.
Operations Manager employer: CityWorx
Contact Detail:
CityWorx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the CQC regulations and standards. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to compliance and quality care.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully coached and developed teams in previous roles. This will showcase your ability to lead the Service Managers effectively.
✨Tip Number 3
Network with professionals in the adult social care sector. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Research StudySmarter and our values. Being able to articulate why you want to work with us and how your personal values align with ours can set you apart from other candidates.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Registered Manager in adult social care. Emphasise your leadership skills, particularly in coaching and developing service teams, as well as your knowledge of CQC regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-quality care and your track record in improving service delivery. Mention specific examples of how you've promoted independence and well-being for individuals in your previous roles.
Highlight Relevant Qualifications: Clearly state your Level 5 Diploma in Leadership for Health & Social Care or equivalent in your application. If you have current or recent CQC registration, make sure to mention it prominently.
Showcase Communication Skills: In your application, demonstrate your effective communication skills. Provide examples of how you've built strong relationships with stakeholders and commissioners, as this is crucial for the role.
How to prepare for a job interview at CityWorx
✨Showcase Your Leadership Skills
As an Operations Manager, your ability to lead and develop teams is crucial. Prepare examples of how you've successfully coached and supported service managers in the past, highlighting specific outcomes and improvements.
✨Demonstrate Knowledge of CQC Regulations
Familiarise yourself with the latest CQC regulations and standards. Be ready to discuss how you have ensured compliance in previous roles and how you would implement these standards across multiple services.
✨Emphasise Person-Centred Care
This role focuses on delivering high-quality, person-centred care. Prepare to discuss your approach to promoting independence and well-being for individuals with autism and learning disabilities, including any innovative strategies you've employed.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in previous roles and how you resolved them, particularly in relation to safeguarding and risk management.
