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- Tasks: Lead daily store operations and boost sales while ensuring top-notch customer service.
- Company: Join a leading fashion retailer known for its dynamic work environment and growth opportunities.
- Benefits: Enjoy competitive pay, flexible shifts, and the chance to develop your management skills.
- Why this job: Be part of a vibrant team that values creativity and customer engagement in a fast-paced setting.
- Qualifications: Previous retail or supervisory experience is essential; passion for fashion is a plus!
- Other info: Weekend work is required, so flexibility is key for this role.
The predicted salary is between 28800 - 43200 £ per year.
Location: Ripon
Hours: 39 hours per week
Shift Patterns: 5 days out of 7 (Weekend work included)
Salary: Competitive
An excellent opportunity has presented itself to join our client, as their Assistant Retail Store Manager. An industry leader in the fashion sector, we are actively recruiting for an Assistant Retail Store Manager to join the management team, reporting to the Retail Store Manager. As the Assistant Retail Store Manager, you will maximise business profitability of your store by optimising sales opportunities whilst working within planned costs. You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers.
- Primary Responsibilities
- Increasing Store Profitability & Sales
- You will monitor store performance daily, weekly and monthly as well as year on year, providing reports and updates to assist the store manager to improve. Reviewing performance and making suggestions to increase sales.
- Utilising KPI’s to enhance store performance and sales.
- Awareness of store performance, relating to; customer footfall, conversion and average spend.
- Ability to show initiative in product placement and prioritise concession.
- Ensure staff are consistently aware of sales targets and exceeding expectations.
- Ensure staff are trained with regards to visual merchandising.
- Ensure sales floor layout reflects company guidelines and appropriate adjacencies designed to encourage customer flow around the store and to create sales opportunities.
- Demonstrate good customer awareness and interaction at all times, setting the standard for your store.
- Monitor and seek continuous improvement on the level of service given to customers.
- Constantly improve product knowledge of your staff and yourself.
- Line manager store assistants.
- Assist the store manager in recruiting staff as authorised by Retail Store Manager, ensuring recruitment remains within budget and to meet the commercial requirements of the store.
- Assist with onboarding and inducting new staff in line with company expectations.
- Monitor, review and appraise individuals as company procedure, identifying those with potential for development and succession.
- Set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch.
- Ability to maintain and enhance successful business relationships.
- Previous experience as a retail supervisor/ manager, preferably within fashion but would also consider other disciplines such as: hospitality, business etc.
- Experience with supervising teams.
- Confident in supervising small teams and ensuring your team is performing to the best of their ability.
- Exceptional customer service skills.
- Flexible to work weekends and longer shifts when required.
- Happy to be contracted 39 hours per week, with shift flexibility.
- Proficient in administration, reporting and health & safety.
- Previous experience with recruiting, onboarding, training and developing staff.
If you feel these qualities describe you, then we would like to hear from you. Please only apply for the role if you are comfortable with the role outlined above. Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.
Contact Detail:
PDA Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Retail Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the fashion industry. Being knowledgeable about current styles and customer preferences will help you stand out during interviews, as it shows your passion for the sector and your ability to connect with customers.
✨Tip Number 2
Prepare to discuss your previous experience in managing teams and improving sales. Think of specific examples where you successfully led a team or implemented strategies that boosted store performance, as this will demonstrate your capability to excel in the role.
✨Tip Number 3
Showcase your customer service skills by preparing anecdotes that highlight your ability to handle difficult situations or enhance customer experiences. This will illustrate your commitment to excellent service, which is crucial for the Assistant Retail Store Manager position.
✨Tip Number 4
Network with professionals in the retail and fashion sectors. Attend local events or join online forums to connect with others in the industry. This can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Assistant Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervision, especially in the fashion sector. Use specific examples of how you've increased sales or improved customer service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention your experience with staff training and customer service, and how you can contribute to maximising store profitability.
Highlight Key Skills: In your application, emphasise skills such as team leadership, KPI monitoring, and visual merchandising. Provide concrete examples of how you've successfully managed teams and improved store performance.
Show Enthusiasm for the Brand: Research the company and express your enthusiasm for their brand in your application. Mention any personal connections to the brand or its products, and how you align with their values and goals.
How to prepare for a job interview at PDA Search & Selection
✨Showcase Your Leadership Skills
As an Assistant Retail Store Manager, you'll be expected to lead a team. Be prepared to discuss your previous experiences in supervising teams and how you motivated them to achieve sales targets. Share specific examples of how you've handled challenges and improved team performance.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. During the interview, highlight your approach to providing exceptional customer service. Discuss any strategies you've implemented to enhance customer satisfaction and how you train your team to do the same.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to retail. Be ready to talk about how you've used KPIs in the past to drive sales and improve store performance. This shows that you understand the business side of retail management.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you've had to make quick decisions or resolve conflicts within your team. Practising these scenarios can help you articulate your thought process during the interview.
