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For Companies At a Glance
- Tasks: Oversee service activities, manage invoicing, and maintain maintenance schedules.
- Company: Join a dynamic team in Gravesend, Kent, focused on excellent customer service.
- Benefits: Enjoy onsite parking, 21 days holiday, and a fantastic benefits package.
- Why this job: Perfect for detail-oriented individuals who thrive in a fast-paced environment.
- Qualifications: Experience in service administration is a plus; strong communication skills are essential.
- Other info: Refer a friend and earn £100 if they get placed!
The predicted salary is between 21500 - 28000 £ per year.
The Service Administrator will be key to the efficient operation of our client’s service department, overseeing the coordination of service activities, managing invoicing, and maintaining accurate maintenance schedules. This role demands strong organisational abilities, a sharp eye for detail, and a commitment to delivering excellent customer service.
- Based in Gravesend, Kent
- £25,000 - £32,000 salary (DOE)
- Monday – Friday, 8am – 5:30pm
Benefits:
- Onsite parking
- 21 days holiday + bank holidays (3 days to be taken over Christmas)
- Great benefits package – get in touch to find out more
Job Description:
- Manage purchase orders and invoices for equipment, parts, and services.
- Verify invoice accuracy in line with warranty terms and service contracts.
- Maintain up-to-date Health and Safety compliance documentation.
- Support the upkeep of detailed machinery records, including specifications, maintenance logs, inspection reports, and service histories.
- Coordinate the scheduling of contract services and repairs, and handle parts ordering.
- Assist in the day-to-day operations of the repair workshop, working closely with hire desk staff and engineers as needed.
Person Specification:
- Prior experience in service administration or operations coordination is advantageous, though not essential.
- Valid UK driving license.
- Demonstrated ability to stay organised and manage multiple tasks in a dynamic, fast-paced setting.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office applications, including Outlook, Excel, and Word.
Service Administrator employer: Optima Recruitment
Contact Detail:
Optima Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarise yourself with the specific software and tools commonly used in service administration. Being proficient in Microsoft Office, especially Excel for managing data and invoicing, will give you an edge.
✨Tip Number 2
Highlight any experience you have in coordinating service activities or managing schedules. Even if it's from a different role, showcasing your organisational skills can make a strong impression.
✨Tip Number 3
Prepare to discuss how you've handled customer service situations in the past. Demonstrating your commitment to excellent customer service can set you apart from other candidates.
✨Tip Number 4
Research the company and its services thoroughly. Understanding their operations and values will help you tailor your conversation during the interview and show your genuine interest in the role.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service administration or operations coordination. Emphasise your organisational skills and any experience with invoicing or maintenance schedules.
Craft a Strong Cover Letter: Write a cover letter that showcases your attention to detail and commitment to customer service. Mention specific examples from your past roles that demonstrate your ability to manage multiple tasks effectively.
Highlight Technical Skills: Since proficiency in Microsoft Office is essential, ensure you mention your experience with Outlook, Excel, and Word. If you have any additional technical skills or certifications, include those as well.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email after a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Optima Recruitment
✨Showcase Your Organisational Skills
As a Service Administrator, you'll need to demonstrate your ability to stay organised. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, highlighting your attention to detail.
✨Familiarise Yourself with Health and Safety Compliance
Understanding Health and Safety regulations is crucial for this role. Brush up on relevant compliance documentation and be ready to discuss how you would ensure adherence in the workplace during the interview.
✨Demonstrate Customer Service Commitment
Excellent customer service is key in this position. Think of instances where you've gone above and beyond for a customer, and be prepared to share these stories to illustrate your dedication to client satisfaction.
✨Be Proficient in Microsoft Office
Since proficiency in Microsoft Office applications is required, make sure you're comfortable discussing your experience with Outlook, Excel, and Word. You might even want to mention specific tasks you've accomplished using these tools.
