Project Specialist - Facilities

Arden White Aerospace and Aviation Recruitment are currently with leading Aviation company with the recruitment of a Senior Operations Specialist for their night shift team based out of their stunning office in Crawley. The Senior Operations Specialist will aid in the coordination of maintenance and repair efforts to keep customer’s aircraft flying through sourcing and supplying the required components. The Sr Operations Specialist will be expected to work closely and communicate with clients, providing detailed feedback on all requests. As a key contact for the customer, you will liaise with all internal departments (procurement, sales and inventory teams) to ensure all parties are working together effectively. We are only considering candidates with a proven background in aviation operations OR air-based logistics such as freight. Highlight any potential shortfalls, and working the solution with the supplier and airline/customer. To be aware and to assist with the airline/customer daily operational demands process, alongside the fulfilment of customer requests in accordance with the contractual service level.Once the demand has been fulfilled by either an internal or external solution follow the demand through until shipping information has been provided by the freight forwarder, & in turn communicate the latest updates to the Airline. Pro-actively engage with the allocated Program and Operations managers to ensure implementation of all contractual requirements to guarantee customer satisfaction and contract performance. Identify at an early stage potential problems and risks, evaluate and anticipate implications and be proactive with all concerned parties in developing and defining contingency/recovery plans and actions. Additional shift allowance of £4,000 per-annum ~(This role is working a 4 on 4 off night shift pattern) ~ Comfortable modern office space with free onsite parking ~ Competetive pension & perks package Arden White prides ourselves on the quality of service we are able to offer our clients and candidates alike.