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For Companies At a Glance
- Tasks: Help customers with queries and ensure they receive top-notch service.
- Company: Join a high-profile Customer Service Centre in Exeter, known for quality support.
- Benefits: Enjoy free parking and work in a modern, friendly environment.
- Why this job: Make a real difference while gaining valuable experience in customer service.
- Qualifications: No specific experience needed, but strong communication skills and a passion for helping others are essential.
- Other info: Immediate start available; work hours are Monday to Friday, 8am - 6pm.
Immediate temporary customer service work! Start ASAP. Customer Advisors needed for an immediate start in Exeter (Peninsula Business Park) working for a high-profile, high-quality Customer Service Centre. This is a temporary role working 8am - 6pm, Monday to Friday and the hourly rate is £13.10.
This is a fantastic opportunity to join this well-known company as part of a team to really make a difference and make sure every customer is serviced.
What’s in it for you?
- Free parking at the office
- Working in a friendly, supportive working environment
- Modern and smart offices
What will you be doing?
As a Customer Advisor, you’ll be ensuring that customers receive the best possible service. You’ll be talking to customers, dealing with any queries. You need to be able to work quickly in an empathetic and calm manner. You’ll be providing advice and guidance about a variety of issues, keeping the customers updated about progress and checking satisfaction levels.
What we’re looking for…
- Some experience supporting customers
- Confident working on the computer
- Excellent written and verbal communication skills
- A passion for customer service
- Ability to work quickly
If you are interested in this position, please apply now!
Customer Advisor employer: Red Recruitment
Contact Detail:
Red Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding their approach to customer service will help you align your responses during any interviews or discussions, showing that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills. Since this role requires excellent verbal and written communication, consider role-playing common customer scenarios with a friend to build your confidence and refine your responses.
✨Tip Number 3
Highlight your ability to work under pressure. In a fast-paced customer service environment, being able to demonstrate how you've successfully handled challenging situations in the past can set you apart from other candidates.
✨Tip Number 4
Show your passion for customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles, as this will illustrate your commitment to providing exceptional service.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise any roles where you've dealt with customer queries or provided support, showcasing your communication skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service. Mention specific examples of how you've successfully handled customer issues in the past and express your enthusiasm for joining a high-profile Customer Service Centre.
Highlight Key Skills: In your application, clearly outline your computer skills and any relevant software you are familiar with. Also, mention your ability to communicate effectively both in writing and verbally, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are essential in customer service roles.
How to prepare for a job interview at Red Recruitment
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share specific examples of how you've gone above and beyond to assist customers in previous roles, as this will demonstrate your commitment to providing excellent service.
✨Demonstrate Empathy and Calmness
Since the role requires dealing with customer queries in a calm manner, prepare to discuss situations where you successfully managed difficult conversations. Highlight your ability to empathise with customers and resolve their issues effectively.
✨Highlight Your Communication Skills
Excellent written and verbal communication skills are crucial for this position. Be ready to showcase your ability to communicate clearly and effectively, perhaps by discussing a time when your communication skills made a positive impact on a customer's experience.
✨Familiarise Yourself with the Company
Research the company and its values before the interview. Understanding their approach to customer service will allow you to tailor your answers and show that you're a good fit for their team and culture.
